RITUPANNA CHAKRABORTY

Professional Experience

Sr.Manager – Credit

Bank of Baroda | August 2010 - till Date

• Driving significance business growth in Digital Lending products of all Retail & MSME loans and managing and mentoring the performance as a Zonal Digital Lending Unit Head.
• Drive executions of campaigns and led the Teams in successful achievement/exceeds of targets.
• Possess hand-on experience in innovative digital assets –based products and driving business growth and delivering excellence through leadership and development.
• Establishing & maintaining healthy business and leading the Kolkata Zone and managing the workforce strength and contributing the overall business generation across the branches and contributed significant growth in Personal Loan portfolio.
• Leading & guiding the Regional Teams to ensure timely service to the customers.
• Daily monitoring in progress the performance of all Regional Teams.
• Responsible for communication between corporate office and regional offices, supporting the teams and branches for early resolution of queries .
• Planning & executing need based coaching & training schedules to enable the branches to perform in all aspects .
• Led the Region and guiding the branches in handing the Data quality management of all Retail & MSME accounts .
• Proficient in Credit Analysis and evaluating creditworthiness for processing of Retail and MSME Loans.
• Proficient in Annual reviewing of accounts and guiding the branches as a Regional Credit Team.
• Expertise in launching and driving business of solutions
• Exploring business potential, opportunities and generating business from existing and new accounts and achieving profitability and increased sales growth.
• Contributed in boosting the business growth of the organization and conferred with performance awards.
• Ramped up the client satisfaction through regular interaction with the clients and ensure that queries are escalated and addressed on time.
• Preparing reports to apprise the management of the business performance and assisting in formulating future objectives .