Rituparna Adak

Spearheaded innovative strategies for unsecured asset product development, focusing on education loans.
Analyzed customer behavior data to guide decision-making and optimize service offerings.
Streamlined customer journey processes from inquiry to loan disbursement for efficiency.
Built strong cross-functional relationships to align team efforts towards common goals.
Engaged in ongoing learning to stay ahead in the rapidly changing digital banking arena.
Explored technological solutions aimed at enhancing customer satisfaction and accessibility.
Excelled in fast-paced environments, driving results-oriented initiatives in financial services.
Maintained a strong record of success within the financial industry.

Spearheaded portfolio management of 500 Crores for UHNI clients, leading team of 5 Private Bankers.

Delivered tailored solutions addressing individual and business needs of UHNI clients.

Acquired and serviced ultra-high-net-worth clients while strengthening strategic relationships.

Achieved individual and team objectives, increasing new business and enhancing client wallet share.

Collaborated with diverse business teams to expand service reach and enhance banking experience.

Ensured seamless banking operations and portfolio management through effective product strategies.

Developed innovative solutions, advising on structuring complex client transactions.

Trained Private Bankers in product knowledge and essential interpersonal skills.

Led team of six wealth managers in South Mumbai, driving client growth and retention.

Facilitated seamless onboarding for new clients, ensuring effective integration into services.

Mentored team on product knowledge and best practices to enhance acquisition strategies.

Implemented continuous training programs to elevate team skills and performance.

Coordinated with cross-functional teams to refine client acquisition initiatives.

Optimized customer wallet share through strategic scoping of client needs.

Delivered tailored banking solutions to enhance client engagement and satisfaction.

Guided and managed investment portfolio of 12 wealth managers to maximize client returns.

Provided financial planning and investment advice tailored for high net worth clients.

Profiled customers to recommend appropriate financial products based on individual needs.

Engaged actively with team of analysts to assess market sentiment and develop innovative investment strategies.

Identified client requirements to customize wealth growth suggestions using diverse investment instruments.

Advised profitably on financial products including mutual funds, life insurance, and structured products.

Reviewed client portfolios regularly to adjust plans according to life changes and market conditions.

Monitored financial market trends to ensure alignment of client strategies with evolving environments.

Executed systematic evaluation and implementation of marketing strategies to meet business goals.

Collaborated synergistically with Wholesale Banking Team to uncover market opportunities via Corporate Level Plans.

Oversaw a diverse portfolio encompassing 180 MNCs and service sector corporate clients.

Drove 360° corporate coverage through coordinated efforts among WBG, IBG, HR, IT, and Alliance teams.

Partnered with various teams to design and launch effective D2C marketing campaigns.

Worked alongside global teams to adapt banking solutions for overseas clients.

Managed special projects including investor relationship initiatives and tailored corporate presentations.

Onboarded new corporates into WBG's retail framework, progressively boosting wallet share.

Advised high net worth individual clients on diverse investment and business banking opportunities.

Managed end-to-end investment processes for HNI clients, addressing queries effectively.

Conducted gap analyses to identify strengths and weaknesses in client resources, facilitating growth.

Provided comprehensive financial planning and investment advice tailored to HNI needs.

Profiled clients to recommend appropriate financial products that align with their goals.

Successfully advised on financial products including mutual funds, life insurance, and structured products.

Reviewed client portfolios regularly to adapt plans according to economic or personal changes.

Monitored market trends to ensure alignment of client strategies with current conditions.

Conducted detailed financial analysis and risk assessments using advanced analytical tools.

Performed continuous portfolio evaluations to monitor account conduct and profitability.

Profiled customers to offer tailored financial products for working capital needs.

Designed quality asset portfolios, including non-fund-based credit lines, in a timely manner.

Evaluated balance sheets and formulated comprehensive credit proposals.

Monitored portfolio profitability by tracking yield closely.

Strengthened client relationships through effective cross-selling of bank products and services.

Managed multiple branches while developing and guiding a team of business development resources.

Conducted credit appraisals for term loans and working capital financing in MSME sector.

Executed loan documentation procedures to facilitate MSME financing processes.

Applied techniques to ensure proper utilization of loan funds.

Managed non-performing asset (NPA) assessments for MSME loans at Union Bank of India.

Developed methodology through analysis of live case studies.