Hi, I’m
Rituparna Das
Software Engineer
Kolkata
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
years of professional experience
4
years of post-secondary education
6
Certificates
Work History
AccentureKolkata
Senior Software Engineer
11.2018 - Current
Job overview
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Trained and mentored junior developers and engineers, teaching skills in KPI Related stuff and working to improve overall team performance.
- Successfully able to emerge myself as the first point of contact for any high priority issue and have taken the ownership of critical issues & resolved them individually using my analytical skill and functional knowledge.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Single handedly managed KPI, RTR section/issues of the project. Ensured On time delivery, Execution of highest quality following Industry Standard and zero escalation after implementation.
Education
RCC Institute of Information TechnologyKolkata, India
Bachelor of Technology from Computer Science
08.2014 - 07.2018
Skills
Workflows and queries
Certification
AWS Certified Solutions Architect – Associate
Timeline
Salesforce Service Cloud Consultant Certificate
06-2023
Salesforce Advanced Administrator Certificate
04-2023
AWS Certified Solutions Architect – Associate
07-2022
Salesforce Certified Platform Developer I
06-2022
Salesforce Certified Administrator (SCA)
05-2022
Salesforce Certified Platform App Builder
05-2022
Senior Software Engineer
Accenture
11.2018 - Current
RCC Institute of Information Technology
Bachelor of Technology from Computer Science
08.2014 - 07.2018
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