Rituraj Mishra
DevOps Engineer
Bengaluru,Karnataka
Summary
Seasoned IT Engineer with 7.9 years of extensive experience ensuring system availability, scalability, and reliability. Expertise in DevOps practices, automation, and proactive monitoring using tools such as Splunk, and Grafana. Adept at leading incident response, conducting root cause analysis, and implementing CI/CD pipelines. Proven track record in collaborating with cross-functional teams to integrate DevOps/SRE practices, optimize system performance, and develop long-term solutions for incident prevention.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
DevOps Engineer
Sophos Technology Pvt Ltd
Bengaluru
6 2022 - Current
- Implemented CI/CD pipelines using Git, GitHub, and Jenkins to automate software delivery processes.
- Utilized Python for scripting tasks and automation of infrastructure provisioning.
- Managed AWS resources using CloudFormation for infrastructure as code (IAC) implementations.
- Orchestrated containerized applications with Docker and Kubernetes for scalability and reliability.
- Hands-on knowledge in AWS services including IAM, S3, EC2, EBS, VPC, ELB, and Auto Scaling.
- Proficient in managing infrastructure using Terraform, AWS CloudFormation, and Ansible.
- Utilized monitoring tools such as Opsgenie, Logic Monitor, and Splunk for alert monitoring.
- Proficient in Git for version control management.
- Experienced in managing Kubernetes workloads and orchestrating containerized applications.
- Worked closely with cross-functional teams to define and streamline incident management workflows.
- Used JIRA for ticketing and tracking incidents.
- Documented incident reports and operational procedures using Atlassian Confluence.
- Participated in SCRUM meetings to discuss sprint planning, epics, stories, and tasks.
- Led and managed incident response, conducted root cause analysis, and implemented solutions to prevent recurrence.
Technology System Engineer
CGI Info System and Mgmt. Consultants Pvt Ltd.
Bengaluru
08.2016 - 06.2022
- Monitored AWS infrastructure in Integrated Operations Centre, utilizing Oracle SQL and shell scripting for issue identification
- Administered IAM, AWS Redshift, EC2, S3, and other AWS services for optimal performance
- Managed incident tickets and ensured SLA compliance for production issues
- Worked on infrastructure administration using AWS services like EC2, S3, Lambda, IAM, and VPC
- Demonstrated expertise in network protocols and services, including DNS, HTTP, SSH, and more.
- Generated service-related reports and managed incidents based on ITIL guidelines.
- Collaborated with cross-functional teams to resolve production issues promptly.
- Fine-tuned alerts to reduce noise and improve system performance.
- Coordinated with different support teams for issue troubleshooting and resolution.
- Monitored Oracle DB infrastructure alerts and requests within SLAs.
Education
B.E. in Electronics & Communication Engineering -
Visvesvaraya Technological University
Belgaum, Karnataka 07.2011 - 05.2015
Post Graduate Diploma in Advance Computing - Computer And Information Sciences
CDAC, Electronics City
Bengaluru, India 08.2015 - 03.2016
Skills
Cloud Services: AWS (IAM, S3, EC2, EBS, VPC, ELB, Auto Scaling, CloudFormation)
Awards
- Bronze Award - CGI APEX Awards - APPLAUD - Celebrating CGI's values
- CGI Award - Best Team Award - Integrated Operations Centre at CGI
Languages
English
Bilingual or Proficient (C2)
Certification
Microsoft Certified: Azure Fundamentals
Interests
Systems Reliability
Timeline
Microsoft Certified: Azure Fundamentals
04-2021
Microsoft Certified: Azure Data Fundamentals
01-2021
Technology System Engineer
CGI Info System and Mgmt. Consultants Pvt Ltd.
08.2016 - 06.2022
Post Graduate Diploma in Advance Computing - Computer And Information Sciences
CDAC, Electronics City
08.2015 - 03.2016
B.E. in Electronics & Communication Engineering -
Visvesvaraya Technological University
07.2011 - 05.2015
DevOps Engineer
Sophos Technology Pvt Ltd
6 2022 - Current
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