Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritushree Chaturvedi

Hyderabad

Summary

A program manger expert with over 12 years of experience developing and planning products and executing successful global product marketing strategies to expand the consumer base. With a proven track record of delivering accurate and insightful forecasts to drive informed decision-making within organizations. Adept at collecting, analyzing, and interpreting data to create robust forecasting models that enhance operational efficiency and financial planning. Experienced in collaborating with cross-functional teams and effectively communicating complex data-driven insights. Committed to continuous improvement and staying up-to-date with the latest trends and technologies in the field.

Overview

19
19
years of professional experience

Work History

Client Servicing Manager : Carrier Midea India

Yohoquest Research
07.2019 - Current
  • Project Manager for E-Commerce Platform:
    Managing and improving client presence across all social media channels through proactive response and customer engagement activities.
  • Customer Data Analytics: Analyze customer reviews, feedback, and support tickets to identify common issues, trends, and opportunities for improvement. This can lead to better customer service and product development.
  • Competitor Data Analysis: Monitor and analysis competitors' pricing strategies, product offerings, and customer reviews to gain a competitive edge.
  • Reporting and Analyzing: Create dashboards and reports to communicate key findings and insights to stakeholders. With help of Power BI or custom-built dashboards can be used for this purpose.
  • Forecasting : Stay informed about industry trends, competitive landscapes, and changes in market that may impact client's business. Providing accurate forecasting and recommendations to clients based on market research.
  • Cross-functional Collaboration: Collaborate with various departments, such as sales, marketing, product development, and customer support, to ensure a coordinated approach to serving client's needs.

Project Manager , Professional Cameras

Sony India Pvt Ltd
08.2011 - 10.2014
  • Documentation and Project Planning : Specifying the project's requirements, including functional, technical, and non-functional requirements, to guide the project team's work and ensure alignment with stakeholder expectations.
  • Data Research & Analysis : Analyzing and assessing market demand trends and utilizing them to fill gaps, completing lineup and setting business goals in accordance and conducting extensive research to understand target audience, market trends, and competitors to help in shaping product's features and positioning.
  • Project Scheduling and mapping : Project schedule that includes task dependencies, start and end dates, and milestones
  • Dependency Management : Identifying, tracking, and managing the relationships and interdependencies between various tasks, activities, or components within a project. To ensure that work is coordinated effectively, potential bottlenecks are identified and addressed and project is finished in smooth and timely manner.
  • Product Positioning: Defining Product Road line pricing strategies, distribution channels, and marketing campaigns.
  • Product Launch: Orchestrating successful product launches, including marketing strategies, user onboarding, and customer support planning.
  • Competitive Data Analysis: Continuously monitoring and analyzing competitive landscape to understand what competitors are doing, adjust strategies and plan innovative ideas for our products.
  • Cross-functional Collaboration: Collaborate with various departments, such as sales, marketing, product development, and customer support, to ensure a coordinated approach to client needs.
  • Defining the Budget : Develop a comprehensive project budget that includes all anticipated costs for all the promotional activities for the calendar year. Proper communication to all stakeholders and other project teams for entire Marketing Activities . Continuously monitor project expenses and compare them to the budget allocation.

Project Manager, Home Appliances

Samsung India Pvt Ltd
06.2007 - 08.2011
  • Product Lifecycle Management: To access all stages of a product's lifecycle, from inception and development to maturity and potential retirement.
  • Project Strategy: Identifying product's unique selling propositions (USPs) and developing a persuasive positioning plan. Strategic Product Positioning of products under Pricing, USPs and distribution channels.
  • Product Development: Working with cross-functional teams, such as design, engineering, and marketing, to build, improve, and launch new products and clearly define product requirements and priorities.
  • Cross Functional Working with Tech and Non Tech team : Collaborate with cross-functional teams, including sales, marketing, production, and finance, to integrate forecasting into business operations.
  • Forecasting: Develop and maintain forecasting models, which may include time series analysis, regression analysis or other predictive methods
  • Competition Analysis: Market research to identify customer pain points, trends, and opportunities. Analyzing competitive landscapes to position product effectively. To gain edge in marketplace, monitor and study competitors' pricing approaches, product offerings, and consumer feedback.
  • Data Collection and Analysis: Advocating on behalf of end-user to ensure that product meets their needs, preferences, and expectations. Taking consumer feedback and implementing it into product enhancements. Gather relevant historical data and information from various sources to create a dataset for forecasting.
  • Customer Data Analysis: Analyze customer reviews, feedback, Service data, and Post Purchase feedback from customer to identify common issues, trends, and opportunities for improvement. This can lead to better customer service and product development.
  • Stakeholder Communication: Effectively communicating product vision, progress, and results to various stakeholders, including executives, development teams, and Sales team.

Public Relations Executive

Mutual PR
05.2006 - 06.2007
  • Produced and distributed internal and external communications.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.

Media Coordinator

HS Communications
01.2005 - 04.2006
  • Discussed marketing goals with clients to identify needs and articulate details to marketing team.
  • Developed advertising strategies and converted ideas into concrete tasks and delegating tasks to appropriate individuals and departments.


Education

P. G.D in Mass Communication - Mass Communication

Jaipuria Institute of Management
Lucknow
07.2005

Bachelor of Commerce - Economics

Avadh Girls Degree College
Lucknow
06.2004

Skills

  • Project Planning and Documentation
  • Content and User Analytics
  • Product Lifecycle Management
  • Market Research
  • Analyzing Project Requirements
  • Data Analysis and Planning
  • Dependency Management
  • Service Delivery Compliances
  • Forecasting Planning
  • Cross-functional Collaboration
  • Leadership and Team Management
  • Stakeholder Communication

Timeline

Client Servicing Manager : Carrier Midea India

Yohoquest Research
07.2019 - Current

Project Manager , Professional Cameras

Sony India Pvt Ltd
08.2011 - 10.2014

Project Manager, Home Appliances

Samsung India Pvt Ltd
06.2007 - 08.2011

Public Relations Executive

Mutual PR
05.2006 - 06.2007

Media Coordinator

HS Communications
01.2005 - 04.2006

P. G.D in Mass Communication - Mass Communication

Jaipuria Institute of Management

Bachelor of Commerce - Economics

Avadh Girls Degree College

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Ritushree Chaturvedi