Ritvij Chaudhary
Jaipur
Summary
Personable and dedicated Customer Service Representative with extensive experience in consulting (Big 6) industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Associate IT Consultant - PMO
ITC Infotech
Gurgaon
01.2024 - Current
- Working with client Driscoll’s handling all the PMO activities for them like creating reference guides, policies, templates, training etc
- Working on communication management like Minutes of meeting, Agendas, Decks
- Identify the ideas, providing support and continuous process improvement on the existing reports.
- Monitored system performance, identified potential problems or areas of improvement, and proposed solutions accordingly.
- Analyzed existing systems to identify areas of improvement or modification needs.
Executive - PMO (DSG Engagement Support)
KPMG
Gurgaon
10.2022 - 09.2023
- Working on smaller and medium-sized assignments independently or assisting in larger assignments reporting to a manager or Senior Manager
- Established strong professional relationships with onshore team members through weekly meetings and calls with onshore stakeholders
- Provide regular updates on work pipeline, discussions with onshore teams to the entire team Communicating with the internal team
- Provide support/assistance for proposals/business development
- Monitor and take ownership of own effective utilization
- Manage all tasks related to Client Engagement Setup and Risk administration portfolio
- Manage assign regions volume in other support services like Audit/ Auditor Independence Support, Professional Etiquette Procedures, Bank Confirmation, Client Contracts & agreements, fee analysis, Invoice extraction, Charge code creation
- Maintaining good rapport with internal and external stakeholders
- Respecting the timelines and quality standards related to the deliverables
- Monitor employee productivity and provide constructive feedback and coaching
- Handling Team of 4 to 5 analysts and associates
- Handling projects for Ireland Region
- Experience of managing a range of complex, transformation projects from project start up through to project closure.
Data Operations Financial Analyst (Transformation Team)
Crowe LLP
Noida
12.2021 - 07.2022
- Working on daily Ad-hoc activities for the documentation support to Core Audit Teams
- Analyzed trends in financial performance to identify areas for improvement.
- Administered and maintained data to facilitate tracking and trending analysis.
- Working on Project Management Dashboards and presenting those dashboards in Power BI to Engagement Teams
- Communicating with the internal team members to extract the information for the operational dashboards.
Lead PMO Audit Associate
Ernst and Young
Gurugram
10.2018 - 12.2021
- Proactively contribute to engagement/account team meetings with strategic client and industry insights.
- Proactively identify project risks and opportunities for improving processes.
- Monitor and track engagement processes such as Securities & Exchange Commission (SEC) filings and instructions on time.
- Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval, and other regulatory requirements.
- Gain a strong knowledge of the service line and the engagement, and EY's structure, key personnel, and firm policies/procedures.
- Develop strong working relationships with external client personnel, anticipating client needs and communicating with EY account team leadership.
- Complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members (e.g., Financial Management Associate) to resolve any issues that may arise.
- Assisting team members in research and resolving open items.
- Actual to Budget variances quarterly or interim basis as per client requirements.
- Any other task / responsibility assigned by the management time to time.
- Efficiently manages routine client status meetings, audit requests, and other administrative tasks.
- Understands data analytics and is familiar with basic requirements for developing audit analytics over business process data.
- Participates in technology integrated & risk-based operational, compliance, and financial audits and/or projects designed to enhance and protect organizational value, effectively collaborating with geographically diverse team.
- Maintains internal audit competency through ongoing professional development including data literacy skills.
- Forecasting of the data by using excel spreadsheets and using basic macros in the file.
- Collaborate with the account team, business development and resource management teams as necessary to achieve team goals.
- Actuals VS Budget Analysis, Billing Scheduling for US Clients.
- Handling Projects for US Central Region, Northeast Region, UK Region.
- Preparation of project reports including status reports, RAID logs and project dashboards, tracking and analysis of budgetary information across the full project portfolio like (Canvas Project, Pricing Plan Project, ETC Projects).
Education
PGDM – General -
Jaipuria Institute of Management
Jaipur01.2016
Graduation – B.com (Accounting and Finance) -
St. Wilfred College
01.2014
Skills
- Microsoft Excel
- Microsoft Power Point
- Business Development
- CRM
- Project Operations
- Project Management
- Power BI
- Stakeholder Management
- Workday
- Service Now
- SuccessFactors
Accomplishments
- EY Spot Award 2019 (1st Quarter)
- EY Spot Award 2020 (3rd Quarter)
- EY Spot Award 2021 (2nd Quarter)
Timeline
Associate IT Consultant - PMO
ITC Infotech
01.2024 - Current
Executive - PMO (DSG Engagement Support)
KPMG
10.2022 - 09.2023
Data Operations Financial Analyst (Transformation Team)
Crowe LLP
12.2021 - 07.2022
Lead PMO Audit Associate
Ernst and Young
10.2018 - 12.2021
PGDM – General -
Jaipuria Institute of Management
Graduation – B.com (Accounting and Finance) -
St. Wilfred College
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