A Systems Engineer experienced in DevOps, leveraging technical expertise to design, develop, and maintain reliable, scalable infrastructure. Skilled in cloud computing, automation, and CI/CD, contributing to enhanced system performance, reduced downtime, and streamlined software delivery. Collaborates with cross-functional teams to drive innovation and achieve business objectives, ensuring the highest levels of security, availability, and compliance.
Hi, I’m
Ritvik Agarwal
Systems Engineer
Gurgaon
Summary
Overview
2
years of professional experience
2
Certifications
Work History
Tata Consultancy Services Pvt. Ltd.Noida
Systems Engineer
07.2021 - Current
Job overview
- Troubleshooting issues based on production or lower environment log analysis from server and Kibana application.
- Collaborated with cross-functional teams to identify and resolve infrastructure issues, resulting in improved application performance and user experience.
- Experience in using ticketing tools like Helix, Jira and resolve tickets within defined SLAs.
- Automation of jobs using Rundeck application and shell scripting.
- Application monitoring and infrastructure performance analysis with help of tools like Grafana, Appdynamics, Fastly, Blue triangle.
- Implemented CI/CD pipelines using Jenkins, resulting in faster release cycles and improved collaboration between development and operations teams.
- Managed Docker containers and Kubernetes clusters, resulting in improved scalability and reliability.
LinuxWorld Pvt. Ltd.Jaipur
Internship Trainee
06.2019 - 08.2019
Job overview
- Undertook initiatives to become proficient in Cloud Technologies.
- Achieved Red Hat Certified System Administrator (RHCSA) certificate by Red Hat.
- Achieved Red Hat Certified Specialist in Ansible Automation certificate by Red Hat.
- Collaborated with Python, Bash, and CGI scripting languages.
Education
Jaipur Engineering College And Research CenterJaipur
Bachelor of Technology from Information Technology
08.2017 - 05.2021
University Overview
Birla School PilaniPilani
Senior Secondary
06.2015 - 06.2017
University Overview
Skills
Strong experience with cloud computing services (IBM, GCP)
Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines
Knowledge of containerization and orchestration technologies (Docker, Kubernetes)
Familiarity with scripting languages (Bash, Python)
Strong communication skills, ability to work in team, problem-solving, and critical thinking skills
Project
Project
Boots
Client: Walgreens Boots Alliance
Responsibilities held :
- Application monitoring and Infrastructure performance analysis for the site Boots.com and Boots.ie.
- Identifying and resolving Infrastructure issues within defined SLAs.
- Improving scalability and reliability by managing Docker containers and Kubernetes clusters.
- Supporting deployment activities by collaborating with different teams.
- Develop Runbook, SOPs for frequently occurring issues and train team.
Certification
Red Hat Certified System Administrator (RHCSA)
Timeline
Systems Engineer
Tata Consultancy Services Pvt. Ltd.
07.2021 - Current
Internship Trainee
LinuxWorld Pvt. Ltd.
06.2019 - 08.2019
Jaipur Engineering College And Research Center
Bachelor of Technology from Information Technology
08.2017 - 05.2021
Birla School Pilani
Senior Secondary
06.2015 - 06.2017