Summary
Overview
Work History
Education
Skills
Project
Certification
Timeline
Hi, I’m

Ritvik Agarwal

Systems Engineer
Gurgaon
Ritvik Agarwal

Summary

A Systems Engineer experienced in DevOps, leveraging technical expertise to design, develop, and maintain reliable, scalable infrastructure. Skilled in cloud computing, automation, and CI/CD, contributing to enhanced system performance, reduced downtime, and streamlined software delivery. Collaborates with cross-functional teams to drive innovation and achieve business objectives, ensuring the highest levels of security, availability, and compliance.

Overview

2
years of professional experience
2
Certifications

Work History

Tata Consultancy Services Pvt. Ltd.
Noida

Systems Engineer
07.2021 - Current

Job overview

  • Troubleshooting issues based on production or lower environment log analysis from server and Kibana application.
  • Collaborated with cross-functional teams to identify and resolve infrastructure issues, resulting in improved application performance and user experience.
  • Experience in using ticketing tools like Helix, Jira and resolve tickets within defined SLAs.
  • Automation of jobs using Rundeck application and shell scripting.
  • Application monitoring and infrastructure performance analysis with help of tools like Grafana, Appdynamics, Fastly, Blue triangle.
  • Implemented CI/CD pipelines using Jenkins, resulting in faster release cycles and improved collaboration between development and operations teams.
  • Managed Docker containers and Kubernetes clusters, resulting in improved scalability and reliability.

LinuxWorld Pvt. Ltd.
Jaipur

Internship Trainee
06.2019 - 08.2019

Job overview

  • Undertook initiatives to become proficient in Cloud Technologies.
  • Achieved Red Hat Certified System Administrator (RHCSA) certificate by Red Hat.
  • Achieved Red Hat Certified Specialist in Ansible Automation certificate by Red Hat.
  • Collaborated with Python, Bash, and CGI scripting languages.

Education

Jaipur Engineering College And Research Center
Jaipur

Bachelor of Technology from Information Technology
08.2017 - 05.2021

University Overview

Birla School Pilani
Pilani

Senior Secondary
06.2015 - 06.2017

University Overview

Skills

    Strong experience with cloud computing services (IBM, GCP)

Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines

Knowledge of containerization and orchestration technologies (Docker, Kubernetes)

Familiarity with scripting languages (Bash, Python)

Strong communication skills, ability to work in team, problem-solving, and critical thinking skills

Project

Project

Boots

Client: Walgreens Boots Alliance

Responsibilities held : 

  • Application monitoring and Infrastructure performance analysis for the site Boots.com and Boots.ie.
  • Identifying and resolving Infrastructure issues within defined SLAs.
  • Improving scalability and reliability by managing Docker containers and Kubernetes clusters.
  • Supporting deployment activities by collaborating with different teams.
  • Develop Runbook, SOPs for frequently occurring issues and train team.

Certification

Red Hat Certified System Administrator (RHCSA)

Timeline

Systems Engineer
Tata Consultancy Services Pvt. Ltd.
07.2021 - Current
Internship Trainee
LinuxWorld Pvt. Ltd.
06.2019 - 08.2019
Jaipur Engineering College And Research Center
Bachelor of Technology from Information Technology
08.2017 - 05.2021
Birla School Pilani
Senior Secondary
06.2015 - 06.2017
Ritvik AgarwalSystems Engineer