Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ritvik Johar

Ritvik Johar

New Delhi

Summary

Qualified Technical & Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Technical Analyst

ION
Gurugram
07.2023 - Current
  • Analyzed business requirements to develop technical solutions that meet customer needs.
  • Provided technical support to users, troubleshooting system issues and resolving problems in a timely manner.
  • Performed detailed analysis of existing systems and identified areas for improvement.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Brought down the number of issues by 72%

Machine Learning Intern

Panasonic India
Gurugram
12.2021 - 02.2022
  • Project - Automatic Number Plate Recognition system: Hardware and Software prerequisites - Used Annotation tool to train the model to understand the images.
  • Developed machine learning models and algorithms for predictive analytics.

Education

Bachelor of Technology - Electronics And Communication

Guru Gobind Singh Indraprastha University
Delhi, India
08-2023

Class XII - Science

Ryan International School Vasant Kunj
Delhi, India
06-2019

Class X -

Ryan International School Vasant Kunj
Delhi, India
06-2017

Skills

  • Information Gathering
  • Root Cause Analysis
  • Issue Identification
  • SQL and Databases
  • Analytical Thinking
  • Customer-facing communication
  • Client Relationship Building
  • Problem resolution aptitude
  • Technical Support
  • Python and C

Accomplishments

Received Customer Satisfaction score of Excellency from Ford Motors and Proctor & Gamble for resolving their issues before time and with perfection.

Timeline

Technical Analyst

ION
07.2023 - Current

Machine Learning Intern

Panasonic India
12.2021 - 02.2022

Bachelor of Technology - Electronics And Communication

Guru Gobind Singh Indraprastha University

Class XII - Science

Ryan International School Vasant Kunj

Class X -

Ryan International School Vasant Kunj
Ritvik Johar