Riya Chopra
New Delhi
Summary
Meticulous professional with versatile background in various administrative support functions. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
ERASMUS COORDINATOR
TURIBA UNIVERSITY (Voluntary service)
Riga
01.2024 - 04.2024
- Developed a unique career pathway for students from diverse backgrounds
- Creating avenues for Erasmus and internship experiences
- Offered support and direction to team members facing challenging or complicated problems.
Junior Account Executive
INDIAN GRILL ( CHAIWALA AB - INTERNSHIP )
Stockholm
05.2023 - 08.2023
- Assisted in budget management activities such as tracking expenses and preparing financial reports.
- Researched competitive landscape information on industry trends and changes in the marketplace.
- Participated in client meetings to discuss project status updates or provide additional resources when needed.
- Collaborated with internal teams including sales, operations, finance, and design to ensure successful product launches.
Business Services Manager
ITN- Travel Agency
Riga
04.2022 - 03.2023
- Maintained up-to-date knowledge of industry trends and developments in order to better serve customers' needs.
- Analyzed client feedback data to identify areas for improvement in service delivery.
- Monitored the effectiveness of existing processes and systems and recommended improvements as necessary.
- Managed the preparation of financial statements, budgets, and other reports for management review.
- Assessed staffing needs and recruited qualified personnel to fill vacancies within the department.
- Organized promotional events such as seminars or webinars aimed at increasing awareness about company offerings.
Sales Manager
Tm Work Center
Riga
01.2021 - 03.2022
- Identified and developed new markets for products or services.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
Education
Professional Bachelor's study program - Business Administration -
Turiba University
Riga,Latvia 06-2024
Advance Certificate Course in Computer Applications -
Rapid Career Academy
New Delhi, DL12-2019
12th - High School -
The Srijan School
New Delhi, DL05-2019
10th -
The Srijan School
New Delhi, DL05-2017
Skills
- Revenue Forecasting
- Performance Management
- Lead Generation
- Client Relationship Management
- Business Planning
- Operations Management
- Staff Training
- Budget Administration
- Team Building and Leadership
- Search Engine Optimization
- CRM Software
- Data Confidentiality
- Employee Motivation
- Social Media Promotion
- Risk Assessment and Management
- Decision-Making
Languages
Hindi
First Language
English
Advanced (C1)
C1
Latvian
Beginner (A1)
A1
Timeline
ERASMUS COORDINATOR
TURIBA UNIVERSITY (Voluntary service)
01.2024 - 04.2024
Junior Account Executive
INDIAN GRILL ( CHAIWALA AB - INTERNSHIP )
05.2023 - 08.2023
Business Services Manager
ITN- Travel Agency
04.2022 - 03.2023
Sales Manager
Tm Work Center
01.2021 - 03.2022
Professional Bachelor's study program - Business Administration -
Turiba University
Advance Certificate Course in Computer Applications -
Rapid Career Academy
12th - High School -
The Srijan School
10th -
The Srijan School
Similar Profiles
Aleksandra GalaAleksandra Gala
Retail Trolley Service Volunteer at Royal Voluntary ServiceRetail Trolley Service Volunteer at Royal Voluntary Service
PEARL ASHIAPEARL ASHIA
Crisis Telephone Responder Volunteer at Royal Voluntary ServiceCrisis Telephone Responder Volunteer at Royal Voluntary Service
Emmanuel ShekideleEmmanuel Shekidele
Procurement and Logistics Officer at Voluntary Service Overseas (VSO)Procurement and Logistics Officer at Voluntary Service Overseas (VSO)
Rakesh SharmaRakesh Sharma
Cloud Operations Manager at CloudEQ software Pvt LtdCloud Operations Manager at CloudEQ software Pvt Ltd
Ankit MishraAnkit Mishra
Assistant Revenue Manager at JüSTa Hotels & ResortsAssistant Revenue Manager at JüSTa Hotels & Resorts