Summary
Overview
Work History
Education
Skills
Salary Details
Hobbies and Interests
Career Conspectus
Personal Information
Timeline
Generic
Riya Garde

Riya Garde

Pune

Summary

To be part of a progressive organization gives me exposure to apply my knowledge, skills and responsibilities entrusted to me by the organization.

A dynamic professional with 17+ years of experience in customer care, human resources, Employee relation and administration. Currently serving Eagleburgmann India Ltd as an Executive Secretary to Executive Director (Sales &Marketing). Expertise in recruitment, training and administration. Effective communication with good presentation skills. An innate flair for accepting challenges with abilities in managing and leading the human resource functions & achieving desired results. Expertise in managing business operation with key focus on topline profitability by ensuring optimal utilization of resources. Rich corporate exposure & experience in marketing activities, human resources & customer care.

Overview

20
20
years of professional experience

Work History

Sr. Executive Assistant

EagleBurgmann
06.2012 - Current
  • Administrative Support for Entire Pan India regarding Vendor registration, Dealer & Agency agreement, Indemnity Bonds, MOA’s and other legal documents
  • Recruitment, Scheduling interviews, monthly appraisals, Issuance of offer letters & appointment letters, Relieving letters & Experience in coordination with the HR Team
  • Handling Day today mails as well as e-mails
  • Scheduling & Organizing Meetings & Calendar Management
  • Assisting ED in day to today work
  • Visa application and Processing
  • Arranging Tickets for travelling, Hotel booking
  • Reimbursement of bills for ED and support Staff
  • Guest Management
  • Preparing Agenda’s as per requirement for the Meetings
  • Preparing Presentation as per the requirement
  • Record-Keeping
  • (Maintaining files, folders etc.)
  • Coordinating with the Eagleburgmann Japan for Quotations for Import orders
  • Preparing Projection Reports, Charts and graphs
  • Taking dictations
  • Preparing Inter-office Memo
  • Preparing Outstanding Payment Statements & follow up old payments across Pan India
  • Preparing Business comparison reports in PowerPoint
  • Preparing Material consumption reports
  • Handling OLA Corporate for entire Pan India
  • Handling LD request throughout Pan India

HR Manager

Belgaum Ferrocast Pvt India Ltd
01.2009 - 09.2011
  • Recruitment & manpower Planning
  • Preparation of skill matrix and competency matrix
  • Scaling employees on skill matrix (As per ISO requirement)
  • Compensation & Benefits
  • Salary Administration
  • Training Plan & Implementation
  • Employee Relation & Welfare activities
  • Performance Appraisal
  • Scheduling MRM meeting with Department presentation
  • Taking care of Safety issues in the Plant
  • ISO – Representing HR Department for ISO Audits(ISO 9001:2008)
  • Giving cash salaries to workers on monthly and Weekly Basis

Sr. Customer Care

Convergys India Pvt Ltd
06.2005 - 05.2008
  • To mentor new team members
  • To take phone calls of customers and helping them to repay their loan
  • To help team members who are not upto to the mark
  • Doing Back-office job after the shift

Education

MBA -

Narsee Monjee University
01.2025

Masters in Personnel Management -

Poona Institute of Management
01.2014

Bachelor in Science -

Nowrosjee Wadia Collage
01.2005

10th -

St’Mira’s English Medium school
01.2000

Skills

  • Strategic Planning
  • Manpower Planning
  • Employee relation
  • Leadership Skills
  • Team management
  • Customer Relationship Management

Salary Details

9.12 lakhs (per annum) + 2 months’ salary (incentive), As per company policy

Hobbies and Interests

  • Reading Books
  • Listening to Music
  • Drawing

Career Conspectus

A dynamic professional with 17+ years of experience in customer care, human resources, Employee relation and administration. Currently serving Eagleburgmann India Ltd as an Executive Secretary to Executive Director (Sales & Marketing). Expertise in recruitment, training and administration. Effective communication with good presentation skills. An innate flair for accepting challenges with abilities in managing and leading the human resource functions & achieving desired results. Expertise in managing business operation with key focus on topline profitability by ensuring optimal utilization of resources. Rich corporate exposure & experience in marketing activities, human resources & customer care., Strategic Planning, Manpower Planning, Employee relation, Leadership Skills, Team management, Customer Relationship Management

Personal Information

  • Husband's Name: Rupesh Vasant Garde
  • Notice Period: 1 month
  • Date of Birth: 07/17/82

Timeline

Sr. Executive Assistant

EagleBurgmann
06.2012 - Current

HR Manager

Belgaum Ferrocast Pvt India Ltd
01.2009 - 09.2011

Sr. Customer Care

Convergys India Pvt Ltd
06.2005 - 05.2008

MBA -

Narsee Monjee University

Masters in Personnel Management -

Poona Institute of Management

Bachelor in Science -

Nowrosjee Wadia Collage

10th -

St’Mira’s English Medium school
Riya Garde