Riya Ghosh
Business Analyst
Dalkhola
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Business Analyst
ICT Health
Banglore
07.2022 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Evaluated trends to understand competitive environments and assess current strategies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Business Development Manager
Inverted
Varanasi
02.2021 - 06.2022
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Generated new business with marketing initiatives and strategic plans.
- Compiled product and customer data to generate informed profit projections.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Devised effective marketing, sales and other promotional initiatives.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Collaborated with sales and marketing departments to support project rollout.
- Performed research to uncover potential target areas, markets and industries.
Business Development Associate
Faberwork
Varanasi
01.2020 - 01.2021
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Communicated with local organizations to build networks and develop leads.
- Enhanced customer experience using all omnichannel offerings.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Engaged with customers to build business relationships.
- Researched, analyzed and projected market data for potential markets.
- Used SalesForce to handle current portfolio and prospective leads.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Education
Bachelor of Arts - English Language And Literature
Banaras Hindu University
Varanasi 02.2019 - 02.2021
MBA - Sales, Merchandising, And Marketing
Jain University
Banglore 06.2022 - Current
Skills
Strategic planning
Business process mapping
Predictive modeling
Consulting
Project Management
Operations management
Timeline
Business Analyst
ICT Health
07.2022 - Current
MBA - Sales, Merchandising, And Marketing
Jain University
06.2022 - Current
Business Development Manager
Inverted
02.2021 - 06.2022
Business Development Associate
Faberwork
01.2020 - 01.2021
Bachelor of Arts - English Language And Literature
Banaras Hindu University
02.2019 - 02.2021