Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Riya Ghosh

Business Analyst
Dalkhola

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Business Analyst

ICT Health
Banglore
07.2022 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.

Business Development Manager

Inverted
Varanasi
02.2021 - 06.2022
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Generated new business with marketing initiatives and strategic plans.
  • Compiled product and customer data to generate informed profit projections.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Devised effective marketing, sales and other promotional initiatives.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Collaborated with sales and marketing departments to support project rollout.
  • Performed research to uncover potential target areas, markets and industries.

Business Development Associate

Faberwork
Varanasi
01.2020 - 01.2021
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Communicated with local organizations to build networks and develop leads.
  • Enhanced customer experience using all omnichannel offerings.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Engaged with customers to build business relationships.
  • Researched, analyzed and projected market data for potential markets.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.

Education

Bachelor of Arts - English Language And Literature

Banaras Hindu University
Varanasi
02.2019 - 02.2021

MBA - Sales, Merchandising, And Marketing

Jain University
Banglore
06.2022 - Current

Skills

Strategic planning

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Timeline

Business Analyst

ICT Health
07.2022 - Current

MBA - Sales, Merchandising, And Marketing

Jain University
06.2022 - Current

Business Development Manager

Inverted
02.2021 - 06.2022

Business Development Associate

Faberwork
01.2020 - 01.2021

Bachelor of Arts - English Language And Literature

Banaras Hindu University
02.2019 - 02.2021

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Riya GhoshBusiness Analyst