CHINTAL B. SHAH
Tampa
Summary
Experienced and results-driven Pharmacy Clinical Services Leader with over 18 years of progressive leadership in retail and clinical pharmacy.
Proven expertise in optimizing medication therapy management
(MTM), driving immunization initiatives, and mentoring diverse pharmacy teams.
Passionate about delivering patient-centered care, improving adherence, and implementing innovative clinical programs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Pharmacy Clinical Services Manager
Walmart Pharmacy
07.2022 - Current
- Directed clinical programs across 120+ pharmacies, focusing on MTM, immunization, adherence, and test-and-treat services.
- Trained pharmacy staff in clinical service delivery, SOP compliance, and workflow optimization.
- Improved medication adherence by 5% YoY via targeted strategic rollout.
- Rolled out Test-and-Treat service at 20 pharmacy locations; improved access to care.
- Led training and opening of 3 HIV Specialty Pharmacies of the community.
Preceptor
Walmart Pharmacy
01.2011 - Current
- Achieved recognition as Best Preceptor of the Region in 2015 to 2017 for exemplary mentoring.
- Provided mentorship to students from USF, UF, NSU, FAMU, and various other universities.
- Facilitated academic success by offering personalized support to students.
Pharmacy Manager
Walmart Pharmacy
03.2020 - 07.2022
- Awarded Pharmacist Excellence in Patient Care (2021).
- Increased NPS from 40 to 86; ranked #1 in market for Immunizations and Scripts.
- Led Pfizer COVID-19 vaccine rollout; administered over 5,000 doses.
- Achieved 100% YoY flu immunization growth for 2020-2021.
Pharmacy Manager
CVS Pharmacy
12.2010 - 03.2020
- Managed 24-hour pharmacy with 15+ staff; increased script volume from 3,500 to 3,800 per week.
- Administered more than 1,000 flu vaccines and exceeded annual goals for pneumonia and shingles vaccinations by 15%.
- Directed acquisition of 3 pharmacies; ensured high client retention.
- Pioneered digital pharmacy initiatives (2017-2019).
Staff Pharmacist
CVS Pharmacy
04.2008 - 12.2010
- Ensured prescription accuracy, patient safety, and staff development.
- Supported pharmacy operations and clinical counseling.
Education
Doctor of Pharmacy (PharmD) -
Nova Southeastern University
FL01.2007
Bachelor of Pharmacy -
Shri G.M. Bilakhia College
India01.2003
Skills
- Pharmacy operations and workflow optimization
- Clinical program development
- Medication therapy management
- Patient counseling and adherence
- Immunization administration
- Regulatory compliance and SOPs
- Team leadership and development
- Community outreach and education
- Microsoft Office proficiency
- Inventory management
Certification
- Registered Pharmacist - Florida, New Jersey
- Certified Immunizer - Florida
- Test and Treat Certified - Florida
CAREER HIGHLIGHTS
- Developed regional adherence strategy achieving 5% YoY improvement.
- SME for Medication Reconciliation Program across multiple markets.
- Led COVID-19 vaccine rollout across 11 pharmacies.
- Presented opioid education via CVSs 'One Choice' program in high schools.
- Facilitated market strategy calls and community immunization clinics.
Timeline
Regional Pharmacy Clinical Services Manager
Walmart Pharmacy
07.2022 - Current
Pharmacy Manager
Walmart Pharmacy
03.2020 - 07.2022
Preceptor
Walmart Pharmacy
01.2011 - Current
Pharmacy Manager
CVS Pharmacy
12.2010 - 03.2020
Staff Pharmacist
CVS Pharmacy
04.2008 - 12.2010
Doctor of Pharmacy (PharmD) -
Nova Southeastern University
Bachelor of Pharmacy -
Shri G.M. Bilakhia College
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