Riya Pathak
Jaipur
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Startup Founder
Digiyoro
Jaipur
04.2024 - Current
- Managed daily operations of the company including staff recruitment and training.
- Researched emerging technologies that could be leveraged by the startup.
- Developed business plan to launch startup venture.
- Conducted market research and identified target customer segments.
Social Media Manager
Adtech Global Solutions
Jaipur
11.2023 - Current
- Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition
- Optimized posting schedules based on platform-specific analytics to maximize content visibility
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue
- Streamlined design processes for increased efficiency and faster project turnaround times.
Startup Founder
Hello Puddin’!
Jaipur
10.2023 - Current
- Participated in networking events to build relationships with potential partners or customers.
- Analyzed industry trends to assess current competitive landscape and identify new opportunities.
- Built a team of professionals with diverse skill sets.
- Managed daily operations of the company including staff recruitment and training.
- Established relationships with key stakeholders such as customers, partners, investors.
Social Media Manager
Physioplus
Jaipur
10.2023 - 02.2024
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly
- Successfully built loyal following by consistently sharing valuable content that resonated with target audience.
Graphic Designer
Elixir Wealth
Dubai
05.2023 - 08.2023
Education
BCA (Full stack Web Design & Development) - Information Technology
JECRC UNIVERSITY
Jaipur, RJ08.2025
Senior Secondary (Biology) - Biology
WELHAM SR. SEC. SCHOOL
Jaipur, RJ04.2020
Secondary -
WELHAM SR. SEC. SCHOOL
Jaipur, RJ03.2020
RSCIT COURSE - Information Technology
Rajasthan University
Jaipur, RJ05.2018
Skills
- Content Creation
- Community Engagement
- Passenger Assistance
- Employee interaction
- Discretion and Confidentiality
- Compliance and regulations
- Complaint Handling
- Customer Assistance
- Led team meetings
- Training sessions
- Social media management
- Performance metrics analysis
- Social media campaigns optimization
- Social media trends monitoring
- Emerging platforms adoption
- Posting schedules optimization
- Content visibility maximization
- Product packaging design
- Target audience attention capturing
- Increased sales revenue
- Design process streamlining
- Efficiency improvement
- Faster project turnaround times
Websites
Languages
- English, Upper intermediate (B2)
- Hindi, Bilingual or Proficient (C2)
Timeline
Startup Founder
Digiyoro
04.2024 - Current
Social Media Manager
Adtech Global Solutions
11.2023 - Current
Startup Founder
Hello Puddin’!
10.2023 - Current
Social Media Manager
Physioplus
10.2023 - 02.2024
Graphic Designer
Elixir Wealth
05.2023 - 08.2023
BCA (Full stack Web Design & Development) - Information Technology
JECRC UNIVERSITY
Senior Secondary (Biology) - Biology
WELHAM SR. SEC. SCHOOL
Secondary -
WELHAM SR. SEC. SCHOOL
RSCIT COURSE - Information Technology
Rajasthan University