Riya Reji
Student
Kakkanad ,Ernakulam
Summary
As a dedicated student, I am passionate about personal growth and committed to contributing positively to the world around me. I am eager to join a forward-thinking firm where I can expand my knowledge, skills, and experiences while making a meaningful impact on others' lives. With a strong desire to learn and a genuine interest in helping others, I am excited about the opportunity to work collaboratively towards shared goals of growth, development, and well-being.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Relations Executive
Benevolent Home Health Care
Ernakulam
09.2023 - 05.2024
1. Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are understood and addressed promptly and effectively.
2. Customer Satisfaction: Monitor client satisfaction through feedback mechanisms, and implement ideas to enhance their experience and satisfaction with the services provided.
3. Service Coordination: Coordinate between clients and caregivers to ensure smooth delivery of home health care services, addressing any scheduling conflicts or issues that may arise.
4. Problem Resolution: Act as the primary point of contact for clients to resolve any concerns or complaints they may have.
5. Communication: Communicate effectively with both clients and internal teams.
Education
12th Degree - Bio Maths
Campion School
Ernakulam04.2022
Skills
Effective Communication
Timeline
Customer Relations Executive
Benevolent Home Health Care
09.2023 - 05.2024
12th Degree - Bio Maths
Campion School
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