Riya Sarkar

• As a Business Development Manager in an interior design company, I am responsible for driving business growth by identifying and securing new clients, building long-term relationships, and expanding the company's market presence. I conduct market research to identify trends and opportunities, develop tailored sales strategies, and manage negotiations and proposals. I collaborate with design teams to ensure client satisfaction and project success, while promoting the company's brand through networking and industry events. My role focuses in increasing revenue, meeting sales target , and fostering repeat business opportunities.

• I'm working as a Business development manager .I'm responsible for pre-sales business efforts. Will build a strong pipeline and ensuring accurate sales forecasting and account planing and coordinate with other teams to ensure smooth delivery of product and service. We'll keep analyzing market trends, competitors' activities, and formulating strategies to respond to these. We will also prepare regular reports and participate in the meetings to review performance.

* Delivered exceptional service to VIP guests, ensuring seamless and personalized experiences during arrival, stay, and departure.

* Handled guest concerns and complaints with a focus on efficient resolution, maintaining a calm and professional demeanor.

* Coordinated multiple tasks in high-pressure environments, ensuring smooth operations and guest satisfaction across all touchpoint .

* Managed daily room occupancy updates and specific guest requirements, ensuring accurate and timely communication across departments.

* Consistently upheld hotel standards of experience while fostering a positive atmosphere.