Riya Sharma
Operations Representative
New Delhi,DL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Operations Associate
Concentrix Daksh Services India Pvt. Ltd.
2022.08 - 2023.11
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Assistant
Vandana Sharma & Associates
2021.02 - 2022.07
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Bachelor of Arts - Programme
Delhi University
Delhi, India 2001.04 -
10+2 - Humanities
CBSE
Delhi, India 2001.04 -
10 -
CBSE
Delhi, India 2001.04 -
Skills
Operations Management
Team Support
Operational Reporting
Operational Efficiency
Verbal and written communication
Workload prioritization
Customer Service
Problem-solving abilities
Teamwork and Collaboration
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Timeline
Operations Associate
Concentrix Daksh Services India Pvt. Ltd.
2022.08 - 2023.11
Assistant
Vandana Sharma & Associates
2021.02 - 2022.07
Bachelor of Arts - Programme
Delhi University
2001.04 -
10+2 - Humanities
CBSE
2001.04 -
10 -
CBSE
2001.04 -
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