Riya Singhal

Spearhead quality audits for high-value 401(k), 403(b), and QDRO transactions, ensuring 100% compliance with IRS guidelines. Utilize Root Cause Analysis (RCA) to mitigate risks, reduce error rates, and optimize operational workflows. Additionally, drive team excellence by leading cross-functional training and process-improvement initiatives.

Developed a comprehensive expertise in retirement plan administration, transitioning from an intensive foundational training program to managing high-value, complex financial transactions. Entrusted with auditing sensitive data and ensuring strict regulatory compliance, consistently meeting quality standards and deadlines within fast-paced case queues.

Analyzed insurance structures and capital allocation strategies, gaining a deep understanding of financial operations and product offerings. Leveraged insights into investor psychology and behavioral finance to evaluate how individuals distribute assets, aligning market trends with strategic financial planning.