Riya Singhi
Gurugram
Summary
Senior Business Analyst offering 2.5+ years of experience in IT industry, working for On-site Auto-mobile company. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
5
5
years of professional experience
Work History
Senior Business Analyst
Tata Technologies Limited
12.2021 - Current
- Supported leadership with reporting and business presentations to guide strategies.
- Enhanced project efficiency through process analysis and improvement.
- Created detailed user stories and test cases, improving functionality and user satisfaction.
- Managed stakeholder expectations and facilitated clear communication of requirements.
- Assisted with debugging and maintained accurate documentation of issues.
- Coordinated with systems partners and developed training documentation.
Intern
UAS International
06.2021 - 07.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Facilitated successful completion of projects from concept to launch.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Summer Intern
Bajaj Capital Limited
05.2019 - 06.2019
- Prepared detailed reports that summarized the performance of various investments within a client''s portfolio.
- Developed strong relationships with clients through regular communication and exceptional customer service.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Education
MBA(Marketing & Sales) -
Amity Business School
Amity University, Uttar Pradesh05.2022
B.Com (Hons) -
Amity College of Commerce And Finance
Amity University, Uttar Pradesh07.2020
XII -
L.K. Singhania Education Centre
04.2017
X -
L.K. Singhania Education Centre
04.2015
Skills
- Proficient in MS Word, PowerPoint, and Excel
- Documentation
- Requirements Gathering
- User Acceptance Testing- Manual
- Business Analysis
- Requirements Analysis
- Teamwork and Collaboration
- Adaptability and Flexibility
- Problem-solving abilities
- Team Collaboration
- Business Requirements
- Written Communication
- Multitasking
- Effective Communication
Timeline
Senior Business Analyst
Tata Technologies Limited
12.2021 - Current
Intern
UAS International
06.2021 - 07.2021
Summer Intern
Bajaj Capital Limited
05.2019 - 06.2019
MBA(Marketing & Sales) -
Amity Business School
B.Com (Hons) -
Amity College of Commerce And Finance
XII -
L.K. Singhania Education Centre
X -
L.K. Singhania Education Centre
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