Riya Thakur

• Learnt about the products of the assigned domain.
• Analyzed and interpreted customer requirements to develop engineering solutions.
• Developed and implemented procedures to verify compliance with engineering standards.
• Verified documentation to meet client requirements and vision.
• Developed comprehensive required documents for all

assigned projects.

• Conducted technical evaluations of engineering designs and test results.
• Assisted engineers with inspections of finished Products.
• Getting trained in Sales ; Technical Support.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
• Met with team personnel to share details of discovered issues and recurrent custom complaints.