In communicating with people


Dynamic professional with expertise in call center operations and team leadership. Proven track record in enhancing customer service strategies at a previous employer, driving performance management and effective client communication. Skilled in reporting and analytics, with a strong ability to handle escalations and ensure client satisfaction.
Call center operations
Team leadership
Performance management
Escalation handling
Client communication
Customer service strategy
Reporting and analytics
Data entry
In communicating with people
Exploring new things
Capturing moments
Reading
Trying new things a