Drawing
Riya Ghosh
Relationship Manager
Habra
Summary
Passionate and dedicated job seeker with strong organizational skills, eager to secure an entry-level Sales Development Manager position. Ready to contribute to team success and drive sales growth through enthusiasm, organization, and teamwork.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Relationship Manager
PNB Met Life
06.2024 - 03.2025
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Assessed customer needs and recommended suitable insurance policies.
- Completed customer applications and updated records to reflect current information.
- Increased cross-selling opportunities by proactively identifying potential new business leads during client interactions.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
Sales Development Manager
HDFC Life Bank Channel Bandhan Bank
02.2021 - 06.2024
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Assessed customer needs and developed customized solutions to drive sales.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Master of Arts - Bengali
Rabindra Bharti University
Kolkata, India 04.2001 -
Bachelor of Arts - Philosophy Honours
Habra Sree Chaitanya College
Habra, India 04.2001 -
Class 12th - Philosophy, Sanskrit, Bengali, English
Habra Kamini Kumar Girls High School
Habra, India 04.2001 -
Class 10th - Science, English, Mathamatics
Habra Kamini Kumar Girls High School
04.2001 -
Skills
Relationship building
Customer relationships
Customer service
Client engagement
Client acquisition
Issue resolution
Certification
Art
Interests
Travelling
Timeline
Relationship Manager
PNB Met Life
06.2024 - 03.2025
Sales Development Manager
HDFC Life Bank Channel Bandhan Bank
02.2021 - 06.2024
Master of Arts - Bengali
Rabindra Bharti University
04.2001 -
Bachelor of Arts - Philosophy Honours
Habra Sree Chaitanya College
04.2001 -
Class 12th - Philosophy, Sanskrit, Bengali, English
Habra Kamini Kumar Girls High School
04.2001 -
Class 10th - Science, English, Mathamatics
Habra Kamini Kumar Girls High School
04.2001 -
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