Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Hi, I’m

RIYAS PAKYERA MOOSA

FRONT OFFICE MANAGER
KASARAGOD

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.


Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.

Overview

6
years of professional experience
13
years of post-secondary education
5
Languages

Work History

JET PAARK RESORT HOTEL
SULTHAN BATHERY

Front Office Manager
08.2020 - Current

Job overview

  • Prepared agendas and took notes at meetings to archive proceedings.
  • Created, prepared and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Assisted HR manager with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Managed senior-level personnel working in marketing and sales capacities.

AJ PARIS
BANGKOK,PHINOMPEN

Tour Guide Assistant
02.2018 - 01.2020

Job overview

  • Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
  • Built personal relationships with guests to promote positive experiences.
  • Trained apprentice guides to educate on information to present to tourists and travelers.

ASSET SUMMIT SUITE
KALAMASSERY

RECEPIONIST
02.2016 - 01.2018

Job overview


  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked with customers to understand needs and provide excellent service.

HOTEL SEA PEARL
KOLLAM

Front Office Trainee
02.2016 - 11.2016

Education

GVHSS KASARAGOD
KASARAGOD

High School Diploma
02.2001 - 03.2013

FLY iN AVIATION
ANGAMALY

AVIATION from IATA
06.2014 - 07.2015

Skills

    English typing skill

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Software

Microsoft excel,word

Phoenix

Adobe photoshop

Interests

Cricket :- founder of all kerala fantasy cricket league, which become one of the well known hard ball tennis cricket league in kerala.

Chess

Timeline

Front Office Manager

JET PAARK RESORT HOTEL
08.2020 - Current

Tour Guide Assistant

AJ PARIS
02.2018 - 01.2020

RECEPIONIST

ASSET SUMMIT SUITE
02.2016 - 01.2018

Front Office Trainee

HOTEL SEA PEARL
02.2016 - 11.2016

FLY iN AVIATION

AVIATION from IATA
06.2014 - 07.2015

GVHSS KASARAGOD

High School Diploma
02.2001 - 03.2013
RIYAS PAKYERA MOOSAFRONT OFFICE MANAGER