RIYA YADU

Jan 2025 – Present

• Conduct structured 1:1 discovery conversations with students and parents to assess academic goals and readiness
• Guide prospective students through decision-making, improving engagement and retention
• Maintain ongoing client relationships through regular follow-ups and performance tracking
• Track student interactions and progress using structured systems (CRM-style tracking)
• Deliver personalized recommendations based on individual needs, increasing satisfaction and outcomes

• Coordinated student onboarding, scheduling, and tracking to enhance overall learning experience
• Facilitated timely completion of IAs and EEs through proactive follow-ups
• Developed and maintained student tracking systems to streamline academic monitoring
• Maintained professional communication with students and parents

• Managed coordination between content creation and publishing
• Collaborated with cross-functional teams to ensure accuracy and timely delivery
• Coordinated content workflows using structured calendars and timelines
• Supported process consistency and operational organization

• Conducted market research to support pricing and business strategy decisions
• Assisted in client coordination and project planning activities
• Improved internal processes through structured workflow implementation

• Managed daily operations and logistics for grocery delivery services.
• Developed SOPs for order processing and delivery workflows
• Resolved customer queries and operational issues to enhance service quality
• Oversaw inventory management to ensure product availability and quality.
• Created marketing strategies to promote sustainable grocery options.
• Identified potential partnerships to expand the reach of the business.
• Negotiated contracts with vendors and suppliers for optimal pricing structure.
• Organized events such as webinars, conferences, trade shows or other promotional activities.