Riyaz Akram

Highly experienced QA Engineer with 6 years of expertise in QA testing. Skilled in both manual and automation testing of applications in client-server, internet/intranet environments. Specialized in the Banking-Consumer Lending industry, focusing on credit card systems and the telecom BSS/OSS domain. Proficient on Windows and Linux platforms. In-depth knowledge of credit card lifecycle, including application processing, underwriting, billing, payment processing, and fraud detection. Proficient in developing comprehensive test plans, test cases, and test scripts for credit card systems, ensuring maximum coverage and adherence to business requirements. Solid understanding of industry regulations and compliance requirements related to credit card lending, including PCI-DSS, FCRA, and consumer protection laws. Strong knowledge of SOAP UI testing and SVEET automation testing using Gherkin Language, with extensive experience in functional web services tests, functional testing, GUI testing, regression testing, database testing, integration testing, user acceptance testing, smoke testing, and end-to-end testing. Collaborated with cross-functional teams to define project requirements and communicated effectively with vendors to ensure alignment and understanding of project goals and deliverables. Collaborated with third-party vendors to develop and implement a robust SOAP Automation, resulting in a 50% reduction in time and improved order fulfillment. Skilled in developing and scripting test cases to ALM/TDP, test data preparation, requirements mapping, defect tracking & reporting, preparing test summary report, metrics preparation, and have experience in Agile and Waterfall model testing. Proficient in analyzing and translating business requirements/user stories to high-level scenarios and test cases, and creating test plans, high-level test scenarios, and functional and end-to-end test cases based on requirement documents received from business. Knowledgeable in analysis of defect severity, defect tracking system, and defect reporting, and have handled defect triage calls with developers and clients to carry out root cause analysis of defects. Participated in attainment discussions with clients along with the onshore counterpart. Familiar with TDP and Jira, skilled in estimation techniques & audit process, and have hands-on experience on SVEET Cucumber, as well as knowledge on Selenium for automation scope, script execution, and maintenance. Experienced in defect tracking tools like bug tracking and logging tool, ALM/TDP for defect tracking process, test execution, and test script maintenance. Proficient in API testing using Postman and have experience in designing, executing, and maintaining API tests to ensure API functionality, reliability, and security. Experienced in Selenium automation using Python and have developed test scripts for web application testing, including test case creation, test execution, and test result analysis. Skilled in writing and executing Groovy scripts for test automation and have used it for functional testing. Adept at documenting reports like Test Execution Report and Defect Report and understands the business process and underlying application landscape to ensure test coverage.

• Received Appreciation mails from Manager and Test lead for contribution towards group projects at projects/releases, AT & T and Cable One projects for the quality of testing done, achieving desired DRE level, and having no QA misses at the end when given stringent timelines even though server issues and for handling the client calls single handedly
• Automated General Ledger Testing via SOAP Webservices and eliminated 280 labor hours into 24 hours
• Received appreciation mails from Client for involving in root cause analysis on production issues within limited time

• Date of Birth: 10/28/1993
• Nationality: Indian-Bangalore
• Marital Status: Single