Riyaz Ashraf
Accounts Receivables
Gudalur, The Nilgiris
Summary
Competent Accounts Receivable Specialist bringing 14 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Senior Executive
Exavalu Solutions India Pvt Ltd
Kolkata (Remote)
09.2022 - 02.2023
- Successfully streamlined receivable and payable account operations, managed priority incidents, and ensured smooth project allocations.
- Communicated with clients concerning outstanding payments and arranged for rectification.
- Reported financial progress upon request of CEO and other executive leadership.
- Reconciled and confirmed invoices with payments and purchase orders, verifying details for accuracy and effortlessly handling critical datasets and quantities.
- Hired and managed 3 new managers to drive business growth
Team Lead
Disys India Pvt Ltd
Chennai
01.2016 - 06.2022
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Processed vendor and supplier payments on weekly basis.
- Generated monthly billing and posting reports for management review.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Directed and supervised team of 15 engaged in Timesheet collection and billing development
Senior Debt Management Executive
Majid Al Futtaim Finance LLC
Dubai
06.2014 - 10.2015
- Maintained daily sales reports, addressed customer delinquent payments and maintained strong customer relationships to handle queries and issues
- Interviewed, recruited and trained new onboarding candidates.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Acquired 700 new customers through improved conversion techniques such as email follow-up messages
Credit Risk Unit in Charge
Mubadra Credit Collections LLC
Sharjah
07.2013 - 04.2014
- Managed team of 6 members, attended client meetings, and achieved given targets while handling customers' payment allocations and invoice management.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
Senior Process Associate
Tata Consultancy Services
Chennai
06.2012 - 03.2013
- Monitored payments for Citi Bank's mortgage collections process, emailed trustees and attorneys, and maintained customer portfolio.
- Identified modifications to processes and procedures that would promote better efficiency.
- Conducted training and applied change management to achieve desired outcomes.
Senior Financial Associate
HP, Hewlett Packard
Chennai
11.2010 - 06.2012
- Managed the portfolio of Canada shipments for DHL Global Forwarding, sent weekly reports and invoices, and maintained strong client relationships.
- Administered account transactions and responded to customer inquiries concerning financial products.
- Generated invoices upon receipt of billing information and tracked collection progress.
Debt Management Associate
HSBC
Chennai
08.2008 - 11.2010
- Informed customers about delinquent payments, provided sanctions, and maintained positive relationships with customers while solving their queries.
- Trained and mentored junior staff on customer service strategies and techniques.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
B.B.M -
Bharathiyar University of Arts& Science College
Gudalur, The Nilgiris 06.2005 - 04.2008
Pre-Degree (Class XII) -
Govt Higher Sec School
Gudalur, The Nilgiris 06.2004 - 04.2005
SSLC (Class X) - Commerce
Morning Star School
Gudalur, The Nilgiris 06.2002 - 04.2003
Skills
Operations oversight
Timeline
Senior Executive
Exavalu Solutions India Pvt Ltd
09.2022 - 02.2023
Team Lead
Disys India Pvt Ltd
01.2016 - 06.2022
Senior Debt Management Executive
Majid Al Futtaim Finance LLC
06.2014 - 10.2015
Credit Risk Unit in Charge
Mubadra Credit Collections LLC
07.2013 - 04.2014
Senior Process Associate
Tata Consultancy Services
06.2012 - 03.2013
Senior Financial Associate
HP, Hewlett Packard
11.2010 - 06.2012
Debt Management Associate
HSBC
08.2008 - 11.2010
B.B.M -
Bharathiyar University of Arts& Science College
06.2005 - 04.2008
Pre-Degree (Class XII) -
Govt Higher Sec School
06.2004 - 04.2005
SSLC (Class X) - Commerce
Morning Star School
06.2002 - 04.2003