To work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities. I have interpersonal skills, good work ethic and the ability to work well in a team or individual environment. To become a part of the organization where in my professional capabilities matches with the Organization requirements to work in environment, which is challenging with freedom of expression, innovation including my growth.
Overview
16
16
years of professional experience
Work History
Deputy Manager
Johnson Controls
10.2023 - 09.2024
Team Management: Led a team of 14 to efficiently manage supplier payment queries and monthly account reconciliations, ensuring all tasks are completed within the specified Turnaround Time (TAT).
Daily Operations: Managed daily email volumes to guarantee prompt team responses; monitored queue statuses to meet daily TAT.
Invoice Preparation: Prepared invoices on hold, coordinated with the business for approvals, and published reports on a daily basis.
Escalation Handling: Managed escalation emails from suppliers and internal business units, ensuring swift resolution of issues.
Monthly Reporting: Prepared and reviewed monthly KPI reports and account reconciliations for critical suppliers, and conducted monthly review calls to address past-due invoices.
Performance Management: Conducted daily team catch-ups, performance reviews, and incentive planning; developed and reviewed training plans for new hires and cross-training activities.
Compliance & Audits: Ensured proper ISO/SOX documentation for the AP team; handled internal and external ISO/SOX audits.
Production Planning: Oversaw production planning to meet SLA and other deadlines, including reviewing weekly/monthly reports for client and internal management.
AP Reconciliations: Authorized AP reconciliation and duplicate reports on SharePoint; approved AP month-end reconciliation and submission to divisional accountants.
Prepare monthly invoices after obtaining prior approval of volumes from the client, collecting relevant data from the Finance Department.
Review payment proposals and paperwork for accuracy and compliance.
Post intercompany journals, prepare intercompany balances, and handle accruals.
Monitor queue status daily to meet Turnaround Time (TAT) and review query status weekly.
Authorize Accounts Payable (AP) reconciliation reports and duplicate reports on SharePoint.
Review weekly and monthly reports sent to the client and internal management, including active staff lists, accuracy & productivity metrics, and business health matrices.
Prepare monthly Service Level Agreement (SLA) dashboards and conduct process review calls with key stakeholders.
Final authority to approve the AP month-end reconciliation and submit all reports to respective divisional accountants.
Conduct daily team catch-ups to ensure smooth operations and effective communication.
Conduct performance reviews and prepare incentive plans for team members.
Plan training activities, review training plans for new hires, and facilitate cross-training as needed.
Ensure all WNS-related requirements such as EWS, leave records, and mandatory training are completed by the team within the deadlines.
Send access requests to the client for new joiners.
Oversee production planning to ensure SLAs and various other deadlines are met daily.
Review and monitor the accuracy of team output and adherence to TATs.
Maintain quality scores for the team by implementing effective review and feedback mechanisms.
Education
B. Com - undefined
Pune University
H.S.C - undefined
Maharashtra Board
S.S.C - undefined
Maharashtra Board
Skills
Team Leadership and Management
Accounts Payable Reconciliation
Supplier Payment Query Resolution
ISO/SOX Compliance and Auditing
KPI Reporting and Analysis
Production Planning and SLA Management
Intercompany Financial Transactions
Process Optimization and Quality Control
Roles And Responsibilities
Deputy Manager with extensive experience in managing a 14-member Accounts Payable Helpdesk team.
Proficient in supplier payment query resolution, monthly account reconciliations, and KPI reporting.
Strong background in process optimization, compliance, team management, and intercompany financial activities.
Managed WNS-related requirements, including EWS, leave records, and mandatory team trainings.
Requested client access for new joiners and ensured adherence to training deadlines.
Conducted process review calls with key stakeholders and prepared monthly SLA dashboards.
Final authority for reviewing payment proposals and paperwork.