Rizul Sukhija
Surrey
Summary
Friendly and enthusiastic individual with an ability to create welcoming and positive first impressions. Reliable and responsible with great work ethic and moral principles. Motivated professional working efficiently on multiple projects at the same time, while providing high-quality customer service. Maintains clean and professional appearance. Known for handling tense situations and understands the concerns of others effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Store Supervisor
Shoppers Drug Mart
11.2022 - 01.2025
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Implemented the proper problem solving techniques to answer customer inquiries and processed refunds according to the store policy.
- Maintained the cleanliness of the shelves and made sure that the store looks organized with proper rotation of products.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cashier
Walmart
06.2019 - 09.2020
- Operated cash registers for cash, check and credit card transactions with good accuracy.
- Helped customers with looking for products, finish purchases, and sign up for Walmart Mastercard reward programs to boost sales and retain customers.
- Assisted customers by answering questions and fulfilling requests.
- Dealt with problems accurately by providing clear and precise information to customers.
- Followed the given rules and adhered to the Code of Conduct of the organization.
Education
Business Administration Diploma -
University College of The Fraser Valley
Abbotsford, British Columbia, Canada06.2021
Skills
- Ability to Work Under Pressure
- Effective Time Management
- Ability to Work in a Team
- Excellent Customer Service Skills
- Communication and Presentation
- Staff training and development
- Customer complaint handling
Languages
English
Hindi
Punjabi
Certification
- Canadian Investment Funds Course - IFSE, 2022
Timeline
Front Store Supervisor
Shoppers Drug Mart
11.2022 - 01.2025
Cashier
Walmart
06.2019 - 09.2020
Business Administration Diploma -
University College of The Fraser Valley
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