Rizwan Ahmed

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Leader position. Ready to help team achieve company goals.

• Overall experience till date 9 years 2 years CSE & years as TL op's
• Identified issues, analyzed information and provided solutions to problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Gained strong leadership skills by managing projects from start to finish.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Provided professional services and support in a dynamic work environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
• Skilled at working independently and collaboratively in a team environment.
• Resolved problems, improved operations and provided exceptional service.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend and holiday shifts.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Learned and adapted quickly to new technology and software applications.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Work closely with the team, motivating and coaching them Hosting 1-2-1's and team meetings Keeping up to date with business development and new product lines Reporting to the Customer Service Manager Manage day-to-day line activities, priorities and make risk/impact assessments within existing processes and procedures towards achieving SLAS Ensure training and development plans are maintained for all team members Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved Manage the fair and consistent application of performance management and disciplinary measures as necessary Support the Operations Manager to highlight operational risks and areas for improvement