Rizwan Ali
Bangalore
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Tech Lead
Tata Consultancy Service
Bangalore
06.2023 - 10.2024
- Worked as a Application support.
- ALS - Running daily batches, Month-end and Year-end batches on Nalacw and Also checking active policies and Online Quotings.
- Convey tool - Adding and Removing access on Convey tool, E statement Correction on monthly basis, Production Run doing on 1st half once it completed rerun need to run and Share the report to Clients. Dry Run doing on 2nd half once it completed rerun need to run and Share the report to Clients.
- Basic Trouble Shooting,
- Responding to Team adhere to SLA
- Worked as a L1 support Tech Lead handle 10 members.
- Daily huddles with Team for Application BAU and Application Live.
- Alert Monitoring, Reporting and Escalating Incident Management Process.
- Escalating the Incidents to L2 if not resolved by L1 team.
Senior Process Associate
Tata Consultancy Service
Bangalore
10.2015 - 10.2022
- 2015 -
2022
● On-boarding Agents for Life and Annuity line of business
● Validating all the documents, such as Agent application, Anti Money laundering
certification/ training and other KYC documents, W9 form, preferred or standard
agent agreement form, insurance product training/certification, NAIC
● Assuring the producer/Agents hold an active license to the sell the product and
does
not hold and criminal records
● Agent maintenance, such as any changes in agent resident and office address,
phone
number, Agent of record change or any other request raised by the producer
● Updating agent records in to downstream system as front office, True producer,
ID3, Agent Note application
● Verifying the agents are registered with any broker dealer through FINRA
application
● Performing RCA for identifying key issues, risks, observations and making
recommendations for addressing identified deficiencies or improvements to
business process
● Quality checker - Identify red flag report on weekly basis and analyzing ,Identifying
errors where we backward and taking necessary action on that.
● Transaction Monitoring - Data base validating on client financial statement such
as
cusip, number, commission amount, commission rates, premium amount,,
transaction date, account number, holder name and routing number
● Performing reviews on a diverse range of institutional clients on a periodic and
regular basis to understand the client's ongoing activities.
● Performing Varible Agent Note along with Client for Tat 1 hour for CWA.
●Performing Varible On-boarding Transfer Reinstatement Hierarchy Change as per
Broker Dealer request under Finra.
●Processing On BDMA and BDMC for Standard and Preferred contract.
Education
Associate of Arts - Bachelor of Commerce
C Abdul Hakeem College of Arts And Science
Melvisharam, Vellore06-2014
Skills
- AWS
- Python
- HTML
- Teamwork and collaboration
- Time management
- Microsoft Word
- Analytical and critical thinking
- MS office
- Dependable and responsible
Declaration
- I hereby declare that the details furnished above are true and correct to the best of my Knowledge and belief. I am ready to furnish the originals of above all on hearing from you at any time.
Place - Bangalore Rizwan Ali
Date -
Timeline
Tech Lead
Tata Consultancy Service
06.2023 - 10.2024
Senior Process Associate
Tata Consultancy Service
10.2015 - 10.2022
Associate of Arts - Bachelor of Commerce
C Abdul Hakeem College of Arts And Science
Similar Profiles
Dillibabu RajendiranDillibabu Rajendiran
IT Analyst - Cloud Engineer at Tata Consultancy ServiceIT Analyst - Cloud Engineer at Tata Consultancy Service
Kavindra ShrivastavaKavindra Shrivastava
Technical Project Manager at Tata Consultancy Service LTDTechnical Project Manager at Tata Consultancy Service LTD
Ganesh DharaniGanesh Dharani
Windows ,VMware & Azure Admin at Tata Consultancy serviceWindows ,VMware & Azure Admin at Tata Consultancy service