Highly skilled Admin Manager with a comprehensive background in managing office operations, including facility management, event planning, office fit outs, Group Admin & Travel ,HR administration, and travel coordination. Proven ability to lead teams, optimize processes, and ensure smooth office functioning. Strong interpersonal, communication, and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Office Manager
Xander Advisors India Pvt. Ltd.
Mumbai
05.2010 - Current
Lead and manage all office operations, including facility management, event coordination, office fit outs, HR administration, and travel coordination.
Successfully oversaw six office fit outs, from planning and design to implementation and post-move support.
Coordinated and executed various events, including offsite parties, annual events, and investor visits, ensuring high participant satisfaction and successful outcomes.
Managed HR administration duties for group, including formulation of handbooks, travel policy, and assistance in campus placement for research analysts.
Oversaw group travel requests for Group and administration Xander Advisors, Xander Finance, Xpandr Advisor, X Office Parks, X Industrial Parks ensuring efficient and cost-effective travel arrangements.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Receptionist
Four Seasons Hotel & Resort
02.2008 - 04.2009
Acted as the supervisor for the Front Desk, managing daily operations and ensuring exceptional guest service.
Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Strengthened vendor relationships through regular communication and timely coordination of services.
Reduced waiting times for visitors by implementing more efficient check-in process.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Worked with Four Seasons Hotel Singapore as part of the Staff Assistance Program, gaining valuable experience in hospitality and customer service.
Front Office Supervisor
Hilton Southampton UK
06.2006 - 06.2007
Completed comprehensive training program in front office operations, including concierge services, reservations, and guest relations.
Contributed valuable insights during management meetings, ultimately influencing hotel policies and procedures for better guest satisfaction.
Organized documents for company communication, travel vouchers, and payment services.
Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Education
Bachelors in Hotel And Tourism Management Studies -
Bachelors in Hotel And Tourism Management Studies -
Mumbai University
04.2001 -
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