RKM Sravan Kumar Mamidanna
Bangalore
Summary
Finance Team Lead with over 15 years of specialized experience in accounts payables and telecom, with industries such as Electrical, Food & Beverages, Metals, telecom, and engineering, focusing on process optimization and robust financial management. Proven ability to enhance operational efficiency and accuracy in financial reporting, demonstrated through leadership roles at ABB, Accenture, IBM, Capgemini, and Genpact across multiple regions, including the US and Europe. Expertise in leading diverse teams to achieve financial excellence while supporting global operations. Aiming to apply deep industry knowledge to foster strategic growth within a forward-thinking organization.
Overview
17
17
years of professional experience
Work History
Team Lead(Job Role:Accounting & Reporting Manager)
ABB Ltd
Bangalore
05.2022 - Current
- Transition Countries: Successfully transitioned accounts payable activities (IP, reporting, and query management) for Finland and the Baltic countries.
- Interim DDM for Nordics: Managed a team of 60 members for 6 months as Interim DDM for the Nordic region.
- Team Management: Leading a team of 28 members across Finland, Estonia, Latvia, and Lithuania.
- Invoice Processing and Query Management: Managing invoice processing, reports, controls, and query management to ensure smooth operations.
- Process Improvement: Organizing regular calls with the Front Office and Business Teams to discuss process issues, improvements, and KPIs.
- Escalation Management: Handling and resolving escalation emails, ensuring the timely resolution of critical issues.
- KPI Management and Performance: Working toward achieving KPIs and making efforts for continuous process improvements.
- Appraisals and Feedback: Conducting team member appraisals, providing constructive feedback, and guided development.
- Retention & Development: Focusing on employee retention, as well as training and development to enhance team capabilities.
- Project Support & Internal Controls: Actively contributing to projects, ensuring internal controls were placed to prevent recurring issues and improve efficiency.
Team Leader
Accenture
Chennai
07.2020 - 05.2022
- Telecom Process Management: Successfully transitioned U.S. Processed and managed telecom processes, handling 30 or more client IDs.
- Team Leadership: Led and mentored a team of 15 members, ensuring the delivery of exceptional service.
- Invoice/Bills Processing: Managed the invoice processing team, collaborating with clients and vendors to ensure that internet bills were paid on time.
- Performance Reviews & Development: Conducted regular appraisals and performance reviews, identifying training and development opportunities for team members.
- Team Huddles & Issue Resolution: Actively participated in team huddles to discuss internal and external issues, and ensure continuous improvement.
- Customer Communication: Led monthly customer calls, ensuring alignment with client expectations, and addressing concerns.
- Report Preparation: Prepared various reports for management and clients to ensure transparency and accountability.
- Escalation Management: Managed escalation emails, addressing critical issues promptly and effectively.
- Daily Operations: Oversaw daily operations, ensuring the smooth execution of activities, and timely resolutions of any challenges.
- Documentation: Ensured comprehensive documentation of processes and activities for compliance and reference.
Team Lead
Capgemini
Chennai, India
01.2016 - 06.2020
- Transition Countries: Successfully transitioned accounts payable activities(IP, query management, and payments) for Germany, the UK, and Switzerland.
- Regional Management: Managed Finland, Sweden, Switzerland, Germany, and France, overseeing invoice processing, vendor management, payment processing, accuracy audits, and Amex processing.
- Team Leadership: Led a team of 30 members, driving performance improvements, and operational efficiency.
- Issue Resolution & Process Improvements: Actively participated in team huddles to address both internal and external issues, and worked on process improvements to enhance team productivity.
- Customer Communication: Led monthly customer calls, ensuring alignment with client expectations, and resolving concerns.
- Escalation Management: Managed escalation emails, ensuring timely resolution of critical issues.
- Report Preparation: Prepared a variety of reports for management and clients to ensure transparency and accurate tracking of key metrics.
- Appraisals & Performance Reviews: Conducted appraisals, promotions, and provided performance ratings to team members while identifying training and development opportunities.
- Daily Operations: Oversaw daily operations to ensure the smooth execution of tasks, maintaining a high standard of service.
- Employee Engagement: Organized fun activities and conducted Recognition & Rewards (R&R) programs to foster team morale.
- Support & Knowledge Sharing: Provided process knowledge support to other centers, ensuring consistency across regions.
- Hiring and Onboarding: Actively involved in the hiring process, selecting, and onboarding new talent to the team.
Process Lead
IBM
Chennai, India
11.2013 - 01.2016
- Daily Reports: Prepared and analyzed daily reports to track performance and key metrics.
- Invoice Processing: Managed the processing of T&E claims, POs, non-POs, and service POs.
- Team Huddles: Conducted team huddles to address issues, share updates, and align on goals.
- Monthly SLA Reports: Compiled and prepared monthly SLA reports, ensuring that service level agreements were met.
- Training and Knowledge Sharing: Conducted PKTs (Process Knowledge Transfers) to team members, providing training and insights on process improvements.
- Accuracy Audit: Performed accuracy audits to ensure compliance, and minimize errors in invoice processing.
- Exception Claims Analysis: Analyzed exception claims, identifying trends, and providing solutions to reduce discrepancies.
- T&E Payment Validation: Worked on payment validation for T&E claims, ensuring accuracy and timely processing.
- Escalation Management: Handled escalation emails, addressed urgent issues, and ensured prompt resolution.
- Query Support: Provided ongoing support to the team by addressing and resolving queries effectively.
- Documentation: Ensured comprehensive documentation of processes and activities for future reference and compliance.
Process Developer
Genpact
Hyderabad, India
10.2008 - 06.2013
- Invoice Processing: Processed various types of invoices, including PO, Non-PO, Preapproved, Credit/Debit Memos, Prepayment, and Final invoices.
- Business Forms Handling: Managed business forms, such as Expedite/Immediate requests and Discount refund requests, to ensure timely processing.
- Internal Audit: Worked on internal audit processes, ensuring compliance with company policies and regulatory requirements.
- Query Resolution: Addressed business queries through the TSG platform, providing timely and accurate responses.
- Customer Service Support: Collaborated with the Customer Service team, handling vendor calls and resolving issues related to invoicing and payments. Processing invoices such as PO, Non-PO, Preapproved, Credit/Debit Memos, Prepayment, and Final invoices.
- Processing business forms such as Expedite/Immediate requests, and Discount refund requests.
- Working in the customer service team and handling vendor calls.
Education
PGDBA -
Symbiosis
Pune04-2012
Bachelor of Commerce -
BVK
Visakhapatnam04-2007
Skills
- Invoice processing
- KPI management
- Process improvement
- Team management
- Escalation management
- Performance analysis
- Internal controls
- Customer communication
- Stakeholder communication
- Employee training
- Mergers and acquisitions
- System/tools implementations (Coupa, AFI, CLOCO, ServiceNow, CFIN)
Transition/ Transformation
- Transition countries- UK, Switzerland, Germany, France, Finland & Baltics
- Implemented CFIN (Central Finance) in Sweden, Baltics, Finland, Denmark, GBI, and Norway to streamline financial processes
- Implemented Coupa (tool) for non-PO invoices, optimizing the procurement-to-pay process
- Implemented AFI (SAP Cockpit) for goods invoices, enabling auto posting, and improving efficiency
- Implemented CLOCO (SAP Cockpit) for R2R (Record to Report) activities, enhancing the handling of closing processes
Other Projects & Improvements
- Suggested system feature to reduce the rework in invoice processing resulted in 1 FTE
- Implemented a Dunning tracker and automated emails to collection agencies
- Achieved a significant improvement in the paid-on-time percentage from 89% to 96%
- Conducted a vendor discount analysis, moving non-discount vendors to discount vendors, and driving cost savings
- Secured 2 additional FTEs to handle new activities transitioned from the client, ensuring resource optimization
- Improved accuracy from red to amber, and eventually to green, receiving positive client feedback for the improvements
- Enhanced team productivity, leading to the release of 1 FTE,
Languages
Telugu
First Language
English
Proficient (C2)
C2
Tamil
Elementary (A2)
A2
Hin
Intermediate (B1)
B1
Timeline
Team Lead(Job Role:Accounting & Reporting Manager)
ABB Ltd
05.2022 - Current
Team Leader
Accenture
07.2020 - 05.2022
Team Lead
Capgemini
01.2016 - 06.2020
Process Lead
IBM
11.2013 - 01.2016
Process Developer
Genpact
10.2008 - 06.2013
PGDBA -
Symbiosis
Bachelor of Commerce -
BVK
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