Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Interests
Timeline
CustomerServiceRepresentative
R.MANJESH KUMAR

R.MANJESH KUMAR

Hoskote Taluk, Bangalore

Summary

Methodical IT Administrator with 10+ years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent operations.

Overview

11
11
years of professional experience
1
1
Certification
1
1

Best Parts Manager - Zonal Level (2023)

1
1

Best Parts Manager - Zonal Level (2019)

Work History

Spare Parts Manager

Tansi Motors Pvt Ltd
BANGALORE, Karnataka
02.2019 - Current
  • Very good experience and knowledge in Automobile field, Rich knowledge in Dealer Business, Service and Spares.
  • Handled the tasks of analyzing sales, expenses and inventory monthly to achieve goals of profit
  • Worked with body shop manager and service manager to ensure a timely turnaround of parts required for Service.
  • Attends managers meetings and conducts weekly meetings for Service and Spares Managers about the Dilution of Dead stock parts.
  • Handled the tasks of monitoring and supervising daily reports of Service and Spares (Daily/Monthly reports of Service, Labour, Spares)
  • Responsible for developing sales promotions for Fast Moving and PM parts
  • Developed, enforced and monitored set guidelines for working with customers to ensure customer satisfaction
  • Responsible for supervising stock order procedures (Daily checking of Top 10 Parts)
  • Weekly ordering process for Standard parts, Accessories and Lubes calculating stock and Sales flow.
  • Maintained ABCFMS analysis report for the dilution of Dead and Slow moving parts.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.

Spare Parts Manager

Planet Honda
BANGALORE, Karnataka
02.2015 - 01.2019
  • Managed the budget effectively, optimizing spending on necessary components while minimizing waste and excess inventory.
  • Oversee the day-to-day operations of the spare parts store, ensuring smooth and efficient functioning
  • Develop and implement effective inventory management strategies to optimize stock levels and minimize shortages.
  • Lead a team of dedicated store staff, fostering a collaborative and customer-focused environment.
  • Monitor and analyze sales trends, identifying opportunities for revenue growth and customer engagement.
  • Maintain a customer-centric approach by providing exceptional service and addressing customer inquiries and concerns.
  • Collaborate with suppliers and vendors to ensure timely replenishment of stock and negotiate favorable terms.
  • Prepare and analyze sales reports, contributing to informed decision-making and business growth.
  • Ensure compliance with safety regulations and company policies, creating a secure environment for both staff and customers.
  • Maintain accurate records of inventory, sales, and expenses, ensuring accountability and transparency.

Admin

Planet Honda
12.2012 - 01.2015
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Collected, validated, and distributed information to employees.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Extensive Excel and Pivot table development Experience
  • Complete management reports automation with app development
  • Configuring and maintaining the organization's computer network including both software and hardware like routers and switches Setting up user accounts, assigning privileges and passwords for the organization's employees
  • Managing the security of network by configuring firewall, anti-virus software and intrusion detection systems
  • Managing emails and configuring Anti-spam protection
  • Responsible for IT Support and troubleshooting for all Server related issues, managing and optimizing the use of servers while backing up all the important data
  • Administered change management related to server upgrades and software installations
  • Monitoring the usage of network by the organization's employees and Examining the network for any performing issues, such as a system crash, and then troubleshoot and document the identified issues
  • Preparing and maintaining documentation of technologies, standards and procedures, planning future IT solutions, Checking and ensuring that all equipment follows the industry standards
  • Provide network support with a variety of operating systems
  • Install and configure computer network equipment
  • Maintain network connectivity of all computer workstations
  • Provide network support to users
  • Maintain servers and associated hardware, applications, services, and settings
  • Develop and monitor policies for the use of network resources
  • Implement and manage disaster recovery and back-up
  • Evaluate and recommend security improvements and system upgrades

Education

B.C.A -

C.Abdul Hakeem College, Thiruvalluvar University
2008

H.S.C -

Kodaikal Govt. Higher secondary School
2005

S.S.L.C -

R.K Pet Govt. Higher secondary School
2004

Skills

  • Quality Improvement
  • Staff Development
  • Personnel Evaluations
  • Profitability Strategies
  • Documentation and Reporting
  • Multidisciplinary Collaboration
  • Issue Resolution
  • Recruiting and Hiring
  • Expenditure Monitoring
  • Budget Administration

Certification


  • Attended and Certified for Power Automate from Skill Nation
  • Attended and Certified for Mastered Excel from Skill Nation

Additional Information

Father Name : R.K. Ramamurthi

Date of birth : 08-12-1987

Languages

  • English, Kannada, Telugu & Tamil

Interests

Reliable, punctual, Willing and able to travel everywhere


Timeline

Spare Parts Manager

Tansi Motors Pvt Ltd
02.2019 - Current

Spare Parts Manager

Planet Honda
02.2015 - 01.2019

Admin

Planet Honda
12.2012 - 01.2015

B.C.A -

C.Abdul Hakeem College, Thiruvalluvar University

H.S.C -

Kodaikal Govt. Higher secondary School

S.S.L.C -

R.K Pet Govt. Higher secondary School
R.MANJESH KUMAR