P. Roach Benny Yogesh

· Manage day to day operational relationship with vendors

· Accountable for Developing, Monitoring new technical improvement in Logistics

· Review daily shipment exceptions and resolve with service provider

· Quotation to client and taking business leads

· Dealing with overseas agents, shipping line and clients

· Post confirmation handling and documents verifying

· Costing and Invoicing

· Import/export logistics knowledge

· Experts in air/sea freight/ cross trade / import

· Specialist in consolidation

· Experience in managing custom clearance documents

· Experience in customer service & logistics roles

• Directed day-to-day operations to optimise workflow efficiency and achieve KPI targets.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Planned daily operations to maximise productivity, monitoring KPIs to promote consistent progress towards targets.
• Conducted regular reviews, identifying areas for improvement and implementing corrective measures.
• Prepared and recorded clear, accurate shipping documentation.
• Fielded inquires from customers, answered questions and promoted available services.
• Kept transport operations in compliance with shipping regulations for different types of goods.