ROAIM MOMIN

Founder and entrepreneur with hands-on experience in building and scaling a seafood startup, Al-Emaan India Fisheries Private Limited. Successfully established direct procurement partnerships with fishermen to ensure high-quality, fresh seafood supply while eliminating intermediaries. Expanded operations across multiple states and cities in India, supplying both fresh and frozen seafood to diverse markets. Launched and managed a retail seafood outlet, Macchi Wala, in Bhiwandi, strengthening last-mile delivery and customer reach. Experienced in supply chain management, vendor partnerships, retail operations, and seafood distribution.

Owner and operator of a marine seafood business with extensive experience in sourcing, selling, and wholesale distribution of fresh seafood. Successfully supplying retail markets and wholesale clients across Mumbai and nearby cities including Thane, Bhiwandi, Kalyan, and Ulhasnagar. Skilled in market operations, logistics coordination, and client relationship management.

Collection Service Executive with experience in contacting customers to follow up on overdue loan payments. Skilled in customer communication, online payment collection, account reconciliation, and maintaining accurate records while ensuring compliance with company policies.

• Assisted customers in making informed decisions by providing detailed product information.
• Facilitated customer loyalty programmes to enhance customer retention.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Resolved complex queries for improved customer relations.