Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Robbie.K. Issac

MBA Student
Bengaluru

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience
4
4
Certifications
6
6
Languages

Work History

General Management Intern

JumpKing International LLP
11.2023 - 02.2024
  • Streamlined operations through process optimization, resulting in reduced costs and increased efficiency.
  • Improved project efficiency with thorough planning, organization, and execution of assigned tasks.
  • Contributed to successful product launches by assisting in the creation of promotional materials and event coordination.
  • Facilitated client meetings, fostering strong relationships, and ensuring satisfaction with delivered services.
  • Assisted across different departments as needed
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Supported company growth by identifying new markets and developing targeted sales strategies

Customer Service Representative

Kale Logistics Solutions Pvt Ltd
09.2022 - 05.2023
  • Managed over 50 calls per day and Streamlined call center processes for improved efficiency and reduced wait times.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

MBA - Marketing And HR

St.Claret Institute of Management
Bengaluru
04.2001 -

BBA - Marketing

Kristu Jayanti College
Bengaluru
04.2001 -

Skills

Google Workspace

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Certification

Google Digital Unlocked

Interests

Basketball , Riding , Gym

Timeline

General Management Intern

JumpKing International LLP
11.2023 - 02.2024

Customer Service Representative

Kale Logistics Solutions Pvt Ltd
09.2022 - 05.2023

MBA - Marketing And HR

St.Claret Institute of Management
04.2001 -

BBA - Marketing

Kristu Jayanti College
04.2001 -

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Robbie.K. IssacMBA Student