Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roben Lian

Indianapolis,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Asset Protection Manager

Walmart
02.2022 - Current
  • Assists in maximizing sales by ensuring effective merchandise presentation (for example, competitive pricing, proper signage, inventory levels, clean area); assessing economic trends and community needs; ensuring merchandise is properly stocked and rotated; securing fragile and highly shrinkable items; setting up, cleaning, and organizing product displays; and assessing economic trends and community needs.
  • Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
  • Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures by reviewing application of policies, procedures, compliance guidelines (for example, cold chain, hazardous materials) and operational controls. Identifies gaps in expectations versus training. Determines training needs. Develops and delivers training as needed.
  • Manages claims and receiving operations by ensuring proper policies and procedures are followed. Ensures timely processing of claims ( for example, damaged, defective, returned, liquidated items) and merchandise deliveries (for example, suppliers, third-party deliveries). Provides direction for claims or receiving issues. Maintains necessary documentation and reporting.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Office Manager

Freedom Home Care, LLC
01.2020 - 02.2022
  • Responsible for supervising 80 employees by connecting them with 75 clients/patients
  • Trained 2 new Office Staff members for a new location in Battle, Creek Michigan
  • Reduced 40 hours of training into 30 hours
  • Manage payroll in timely manner for 80 employees
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Maintain safe, secure, and pleasant work environment
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Evaluated employee records and productivity and submitted evaluation reports.

Team Leader

United States Marine Corps Reserve
01.2018 - 05.2023
  • St Battalion, 24th Marines B Co as infantry (0311) located at Terre Haute, Indiana.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service

Sales Consultant

BestBuy
01.2019 - 01.2020
  • Recommended and selected products for customers based on their individual needs
  • Maintained a working knowledge of the company's various products and services

Team Lead

GEODIS
01.2018 - 01.2018
  • Lead 20 associates to ensure proper flow in receiving
  • Translated/supervised for Burmese Employees in Apple Project.

Team lead

Ryder
01.2018 - 01.2018
  • In Packaging and Handling
  • Managing the day-to-day activities of the team
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

Burlington
01.2018 - 01.2018
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Products picker and interpreter for Burmese Employees

Ulta Beauty
01.2018 - 01.2018
  • Responsible for Outbound Shipping and handling.

Walgreen
01.2017 - 01.2018

Education

Criminal Justice And Business - Criminal Justice And Business

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2022

High School Diploma -

Southport High School

Skills

  • Proficient: Word, PowerPoint & Excel
  • Fluent: Hakha, Burmese & English
  • Process Improvement Initiatives
  • Safety and Security Enforcement
  • Operational Improvements
  • Mitigate Risk
  • Risk Management
  • Action Plan Development
  • Data Analysis

Languages

Burmese
Native or Bilingual

Timeline

Asset Protection Manager

Walmart
02.2022 - Current

Office Manager

Freedom Home Care, LLC
01.2020 - 02.2022

Sales Consultant

BestBuy
01.2019 - 01.2020

Team Leader

United States Marine Corps Reserve
01.2018 - 05.2023

Team Lead

GEODIS
01.2018 - 01.2018

Team lead

Ryder
01.2018 - 01.2018

Burlington
01.2018 - 01.2018

Products picker and interpreter for Burmese Employees

Ulta Beauty
01.2018 - 01.2018

Walgreen
01.2017 - 01.2018

Criminal Justice And Business - Criminal Justice And Business

Indiana University - Purdue University Indianapolis

High School Diploma -

Southport High School

Similar Profiles

CREATE PROFILE
Roben Lian