Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
Hobbies and Interests
Timeline
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Robert Aryeh

Vadodara,GJ

Summary

Motivated and detail-oriented Computer Science and Engineering student with a passion for solving complex problems through innovative technology solutions. Seeking a challenging and dynamic role where strong programming, problem-solving, and analytical skills can be applied to contribute to developing cutting-edge software and hardware solutions. Eager to work in a collaborative team environment that fosters creativity and continuous learning. Aspiring to leverage academic foundation and practical experience to make meaningful contributions to the field of computer science and engineering while pursuing ongoing professional development and staying abreast of emerging technologies.

Overview

5
5
years of professional experience

Work History

Logistics Coordinator

Carrier Relations Coordinator
05.2024 - Current
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Negotiated contracts to secure favorable rates and terms.
  • Tracked orders and notified customers of status or potential delays.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
  • Operated vehicles and equipment to transport packages and mail pieces.

Analyst

Mastercard
04.2024 - Current
  • Company Overview: Cybersecurity virtual experience program on Forage
  • Completed a job simulation where I served as an analyst on Mastercard's Security Awareness Team
  • Helped identify and report security threats such as phishing
  • Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
  • Cybersecurity virtual experience program on Forage

Enterprise Security

Bertelsmann
12.2023 - 02.2024
  • Company Overview: Cybersecurity Institute
  • Drove standardization efforts for technology platforms, reducing complexity while improving overall maintainability across the organization
  • Ensured regulatory compliance, conducting regular audits and implementing required updates to systems
  • Aligned IT strategy with business objectives through proactive engagement with organizational leaders and understanding core needs
  • Migrated numerous legacy systems to newer technologies, reducing costs and enhancing the efficiency of computing tasks
  • Administered and prepared programs for IP addresses, developed network resources, and trained support personnel to provide Tier I support to end users
  • Implemented WAN and LAN designs in multi-datacentre configurations
  • Installed, supported, and maintained company hardware and software infrastructure according to best practices
  • Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation
  • Cybersecurity Institute

Telesales Agent

Greenbucks Info Pvt Ltd
05.2023 - 10.2023
  • Company Overview: Telesales Services
  • Handled customer inquiries and suggestions courteously and professionally
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Updated account information to maintain customer records
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service
  • Telesales Services

Agriculture Officer

Agriculture and Forestry
01.2020 - 01.2021
  • Compiled and submitted data and reporting to higher authorities to promote accuracy and authenticity
  • Identified geographies conducive to organic farming based on external factors and dynamics
  • Oversaw crops to support the timely implementation of field activities without compromising the quality standards of organic farming
  • Evaluated performance metrics and provided actionable feedback to help farmers meet or exceed their goals consistently
  • Persuaded farmers and ranchers in different villages to adopt organic farming

Education

Bachelor of Technology - Computer Science and Engineering

Parul University

Senior High School -

Kwegyir Aggrey Senior Technical school

Skills

  • Bug Bounty Hunter

  • Web App development

  • Networking

  • Data Security

  • Data Entry Operator

  • Telesales Agent

  • Sale Representative

  • Good communication skills

  • Logistics analysis

  • Teamwork

  • Behavior management

  • Content Writer

  • Problem solving

  • Presentation skills

Languages

English
Twi
Intermediate Spanish

Awards

  • Certification of Participation in Debate Competition, Faculty of IT and Computer Science, 2022
  • Certification of Participation in Football Tournament, 2022
  • Guinness World Record of making India the training capital of the world
  • Certification of Hack the Box Cyber Apocalypse, 03/2023
  • AWS-DGL-SS-AWS Lambda Function Security & Defense in Depth, Infosys
  • SecOps Engineer course completion, Infosys
  • Fundamentals of Information Security, Infosys

Hobbies and Interests

  • Reading and research
  • Learning new tool for data analysis
  • Football

Timeline

Logistics Coordinator

Carrier Relations Coordinator
05.2024 - Current

Analyst

Mastercard
04.2024 - Current

Enterprise Security

Bertelsmann
12.2023 - 02.2024

Telesales Agent

Greenbucks Info Pvt Ltd
05.2023 - 10.2023

Agriculture Officer

Agriculture and Forestry
01.2020 - 01.2021

Senior High School -

Kwegyir Aggrey Senior Technical school

Bachelor of Technology - Computer Science and Engineering

Parul University

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Robert Aryeh