Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Bates

Plainfield

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

18
18
years of professional experience

Work History

Inside Sales/Sales Advisor

A Place for Mom
02.2023 - Current
  • Answer incoming calls from families seeking assisted living and memory care options for their loved ones
  • Match families with local senior communities and schedule in person tours
  • Follow up with community managers and family members throughout the entire process until family member has moved in to matched community
  • Consistently maintaining & exceeding expected goals & KPI metrics.

Sales/Account Executive

Angi Home Services
04.2022 - 12.2022
  • My role involved consultation with homeowners regarding their home improvement projects
  • I was responsible for getting detailed information from the homeowner about their desired projects, sourcing contractors to quote the projects and then I would sell the project to the homeowner
  • Post-sale, I managed the projects between homeowners and contractors through completion
  • I was consistently #1 sales rep on my team in all metrics, including sales volume and profit margin, and I was consistently in the top 10, all metrics, companywide
  • Reached over $1 million in sales in just 4 months
  • Company record
  • Consistently exceeded all goals and expectations including dollar sales and close ratio
  • On 12/5/22 Angi eliminated their Home Services Division and terminated over 100 positions-mine included

Admissions/Sales

Distance Learning Systems
12.2020 - 04.2022
  • Consultation with prospective students who are interested in getting their degree online and helped them to enroll into classes and programs with partner colleges and universities nationwide
  • Responsible for sending appropriate DocuSign documents and obtaining signatures to complete sale
  • Was consistently in the top 3 of most sales dollars and enrollments sold.

Sales/National Accounts Manager

C7 National
12.2017 - 12.2020
  • Sought out correct contacts for major organizations using LinkedIn, Forbes, etc
  • Met with Directors of Construction and Facilities Managers of enterprise organizations in the Food & Hospitality industries to design, sell, and implement electric and gas tankless water heater solutions
  • The process included management of CRM records (Salesforce), setting online video conference calls
  • Conducted Zoom & PowerPoint presentations, on-site visits, and closed sales
  • I was successful in getting Rheem & Eemax tankless water heating solutions implemented nationally into several enterprise chains such as Papa John’s, Captain D’s, Aldi, Crate & Barrel & Golden Corral.

Sales/Business Relations Director/Consultant

Better Business Bureau in SE Texas/Central Indiana
06.2006 - 12.2017
  • Managed the daily operations of the Business Relations Department
  • Set and fulfilled monthly sales objectives, submitted daily and weekly reports to the CEO, and completed and submitted bi-weekly payroll
  • Supervised two business relations consultants and maintained personal sales quota
  • Before promotion, successfully expanded department sales as Business Relations Consultant
  • Identified candidates for Accreditation and contacted eligible business owners for invitations
  • Presented benefits during phone and in-house calls and processed sales paperwork
  • I personally achieved 70% of total sales for all newly accredited businesses signed by the BBB of SE Texas between 2006-2013
  • I was recognized as the nation’s top BRC for six years between 2006-2012 in two categories for BBB size.

Education

High School Diploma -

Addison Trail
Addison, IL

Skills

  • Territory Management
  • Sales Strategies
  • Sales Background
  • CRM Proficiency
  • Cold-Calling
  • Sales Experience
  • Objection Handling
  • Closing deals
  • Business Development

Timeline

Inside Sales/Sales Advisor

A Place for Mom
02.2023 - Current

Sales/Account Executive

Angi Home Services
04.2022 - 12.2022

Admissions/Sales

Distance Learning Systems
12.2020 - 04.2022

Sales/National Accounts Manager

C7 National
12.2017 - 12.2020

Sales/Business Relations Director/Consultant

Better Business Bureau in SE Texas/Central Indiana
06.2006 - 12.2017

High School Diploma -

Addison Trail
Robert Bates