Robert Fink
Bluffton
Summary
Experienced with strategic account management, cultivating long-term client relationships, and driving revenue growth. Utilizes effective communication and negotiation skills to align client needs with business objectives. Track record of successfully managing client accounts and leading teams to achieve high performance.
Overview
18
18
years of professional experience
Work History
Lead Service Technician
Greenix Pest Control
10.2022 - Current
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Enhanced team productivity, conducting thorough training sessions for new technicians.
- Implemented safety protocols to minimize risks associated with servicing high-voltage electrical systems or hazardous materials.
MST Associate
Lowes
02.2022 - 10.2022
- Created engaging in-store presentations.
- Managed sales floor bays adhering to schedule.
Account Manager
R&S Building Services
11.2015 - 10.2022
- Maintained high standards of customer service while resolving challenges efficiently.
- Work closely with customers to ascertain project specifics while cultivating and strengthening lasting client relationships.
- Negotiate and finalize contracts with new and existing clients to allow repeat business.
Parts Sales Manager
Autozone
03.2009 - 11.2015
- Consistently met and exceeded sales goals by asking appropriate questions to discover prospect needs and requirements.
- Communicated regularly with territory, regional and strategic managers for daily support and account information.
- Maintained extensive knowledge of competitor’s offerings and presence in assigned territory.
Wheeled Vehicle Mechanic (91B)
Indiana Army National Guard
01.2007 - 01.2013
- Recognized for exemplary performance during service.
- Conducted routine maintenance on heavy machinery to guarantee operational readiness.
- Diagnosed equipment errors swiftly to reduce downtime.
- Specialized in maintenance and repair of heavy diesel vehicles.
Education
Information Technology Systems Administrator - undefined
MyComputerCareer
Indianapolis, IN02.2019
Skills
- Customer Service
- Self directive
- Operate effectively
- Team and Project Leadership
- Written/Oral Communication
- Planning/Implementation
Timeline
Lead Service Technician
Greenix Pest Control
10.2022 - Current
MST Associate
Lowes
02.2022 - 10.2022
Account Manager
R&S Building Services
11.2015 - 10.2022
Parts Sales Manager
Autozone
03.2009 - 11.2015
Wheeled Vehicle Mechanic (91B)
Indiana Army National Guard
01.2007 - 01.2013
Information Technology Systems Administrator - undefined
MyComputerCareer
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