Robert Raggard
Borden
Summary
Dynamic leader with a proven track record at S&R Towing and Recovery LLC, excelling in operational efficiency and revenue generation. Expert in employee training and business development, I successfully enhanced customer satisfaction and drove growth through strategic planning and strong relationship building. Committed to fostering collaboration and achieving organizational goals.
Overview
20
20
years of professional experience
Work History
President
S&R Towing and Recovery LLC
05.2013 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Driver
Kraft Towing and Recovery
08.2005 - 05.2013
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Minimized liability by consistently following road rules when driving.
Education
No Degree -
Jeffersonville High School
Jeffersonville, IN06-2002
Skills
- Leadership team building
- Operational Efficiency Oversight
- Employee Training
- Sales and marketing
- Business development
- Revenue generation
- Staff management
- Cost control
- Financial planning
Timeline
President
S&R Towing and Recovery LLC
05.2013 - Current
Driver
Kraft Towing and Recovery
08.2005 - 05.2013
No Degree -
Jeffersonville High School
Similar Profiles
Stephen JenningsStephen Jennings
Tow Truck Driver at CSI Towing And Recovery LLC/ Towing CompanyTow Truck Driver at CSI Towing And Recovery LLC/ Towing Company
Joshua DiehlJoshua Diehl
Tow Truck Operator at Brooks Towing and Recovery LLCTow Truck Operator at Brooks Towing and Recovery LLC
Clarence BowlerClarence Bowler
Tow Truck Driver at JML Towing and Recovery LLCTow Truck Driver at JML Towing and Recovery LLC