ROBERT WOODARD
Fishers
Summary
Accomplished Mortgage Loan Officer from Fifth Third Bank, renowned for elevating customer satisfaction through exceptional service and accurate loan updates. Expert in residential mortgage lending regulations and adept at relationship selling, I significantly improved client retention and streamlined the loan approval process. My financial analysis skills and goal-oriented approach have consistently enhanced sales development and client account management.
Mortgage lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing and ensure adherence to regulatory requirements while maintaining strong client relationships. Valued for collaborative teamwork and results-driven approach, adapting seamlessly to changing market conditions.
Overview
6
6
years of professional experience
Work History
Mortgage Loan Officer
Fifth Third Bank
02.2019 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Education
BBA - Marketing
University of Houston
Houston, TX05-1982
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Negotiation tactics
- Sales development
- Client account management
- Financial analysis
- Document review
Timeline
Mortgage Loan Officer
Fifth Third Bank
02.2019 - Current
BBA - Marketing
University of Houston
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