ROBIN JOY
Angamaly
Summary
Experienced IT Infrastructure Engineer with over 8+ years in managing Data Center environments, specializing in VMware, RHEL, and Server Administration. Adept at maintaining virtual and physical servers, managing storage and networking components, and ensuring system uptime, backups, and disaster recovery. Strong technical and troubleshooting capabilities with a proven track record in working with government and enterprise clients. Committed to delivering secure, high-performing IT environments and meeting SLA targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Engineer – Systems (Onsite: NPCI Hyderabad)
Sify Digital Services Ltd. (January 2024 - Present ) ................
10.2025 - Current
- Serve as a key member of the Cloud Operations L3 team, managing and supporting mission-critical National Payment Corporation of India Datacenter infrastructure.
- Provide advanced troubleshooting and technical guidance to L1 & L2 teams across VMware virtualization, OpenStack cloud platforms, and Linux server ecosystems.
- Mentor and train junior engineers, promoting knowledge sharing, process adherence, and continuous skill development.
- Collaborate with cross-functional teams to design and deliver innovative, scalable solutions aligned with organizational and business objectives.
- Coordinate with OEM vendors for issue resolution, system optimization, and infrastructure upgrades to ensure high availability and performance.
- Drive operational excellence by monitoring system health, optimizing configurations, and ensuring compliance with IT policies and standards.
Senior Engineer – Systems
Onsite: KSDC
01.2024 - 09.2025
- Managed Kerala State Data Center infrastructure with 100+ physical hosts and 3500+ VMs using VMware, RHEL, and Hyper-V.
- Coordinate with OEMs for patching, firmware, and support escalation.
- Lead technical issue resolution, server optimization, and system hardening.
- Ensure timely reporting of performance metrics and documentation as per audit/SLA requirements.
Technical Server Specialist L2
Emizo Solutions Pvt. Ltd. (Onsite: Andhra Pradesh State Data Center)
02.2023 - 01.2024
- Managed VMware infra (1,800+ VMs, 72 ESXi hosts, 7 clusters).
- Performed ESXi upgrades, VM migrations, snapshots, cloning, and backup validation.
- Installed and maintained HP and Dell physical servers and SAN devices.
- Documented configurations, troubleshooting logs, and hardware issues.
Server Engineer
Netcon Technologies India Pvt. Ltd. (Onsite: Cochin International Airport – CIAL)
02.2021 - 02.2023
- Administered HCI and Cisco HyperFlex environments including UCS and vSphere.
- Handled backups (Commvault), AWS cloud management, and disaster recovery.
- Monitored VM resource utilization, maintained firewall and network device configurations.
- Led daily operations, prepared performance reports, and coordinated with ISPs.
Surveillance Engineer
ISYX Technologies India Pvt. Ltd.
01.2017 - 01.2021
- Deployed and configured virtualization and ELV infrastructure for multiple clients.
- Maintained VMware vSphere, performed live migrations (vMotion), and ensured uptime.
- Handled physical hardware upgrades, backups, and firmware updates.
- Supported client operations with quick turnaround in incident management.
Education
Bachelor of Technology (B.Tech) - Electronics & Communication Engineering
Jai Bharath College of Management & Engineering Technology
Perumbavoor01.2016
Skills
- Virtualization: VMware vSphere, ESXi (67, 7, 8), Redhat Virtualization, Hyper-V
- Operating Systems: RHEL, CentOS, Ubuntu, Windows Server
- Backup & Recovery: Commvault, AWS EC2 backup
- Servers: HP ProLiant, Dell PowerEdge, Cisco UCS, HPE Synergy
- Tools: HP OneView, Dell OpenManage, vCenter, CommCell Console
- Other: OEM Coordination, Documentation, SOP Creation, SLA Reporting
Certification
- Cisco Certified Network Associate (CCNA)
- VMware Certified Professional – Network Virtualization (VCP-NV)
- TUV Rheinland – Building Management System Certification
Languages
English – Proficient
Malayalam – Native
Tamil – Intermediate
Hindi – Intermediate
Declaration
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge and belief.
Timeline
Senior Engineer – Systems (Onsite: NPCI Hyderabad)
Sify Digital Services Ltd. (January 2024 - Present ) ................
10.2025 - Current
Senior Engineer – Systems
Onsite: KSDC
01.2024 - 09.2025
Technical Server Specialist L2
Emizo Solutions Pvt. Ltd. (Onsite: Andhra Pradesh State Data Center)
02.2023 - 01.2024
Server Engineer
Netcon Technologies India Pvt. Ltd. (Onsite: Cochin International Airport – CIAL)
02.2021 - 02.2023
Surveillance Engineer
ISYX Technologies India Pvt. Ltd.
01.2017 - 01.2021
Bachelor of Technology (B.Tech) - Electronics & Communication Engineering
Jai Bharath College of Management & Engineering Technology