Summary
Overview
Work History
Education
Skills
Hobbies & interests
Work Availability
Quote
Timeline
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Robin Mahimai

Client Service Lead
Surve No 43, Adrash Nagar, Pimple Gurav, Near. Yogesh Printers, Pune

Summary

To secure a challenging role in a reputable organization where my experience and skills in payroll management can be fully utilized to achieve the organization’s goals and objectives.

Skilled and experienced client service executive well versed in solving client problems training and acting as liaison between client and team. Ready to ensure client is always happy with services resulting in company profits and enhanced reputation.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Team Lead

ADP India PVT LTD
Pune
05.2013 - Current
  • Manage a team of payroll specialists in processing and distributing bi-weekly payrolls for over 2500 employees.
  • Ensure that all payroll related activities are accurate, timely and in compliance with federal and state regulations, company policies and procedures.
  • Monitor payroll processing systems and procedures to ensure proper controls and compliance with established company policies.
  • Responsible for the timely and accurate preparation of payroll-related reports for management, finance and accounting teams.
  • Address employee and management inquiries regarding payroll matters, and resolve any issues in a timely manner.
  • Work closely with HR and Finance teams to ensure that payroll information is accurately reflected in financial statements and tax reporting.

Senior Associate

State Street Syntel Services Pvt. Ltd
Pune
07.2010 - 11.2012
  • Reconciling Ledger to Sub-ledger
  • Performing accounting research and applies accounting theory to transactions
  • Maintaining Balancing Sheet.

CUSTOMER SUPPORT EXECUTIVE

Bajaj Alliance General Insurance Company
Pune
12.2008 - 06.2010
  • Registering General Insurance Claims for Customers (Motor, Health & Travel)
  • Provide with Claim Status Information
  • Track resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction
  • Provide with Premium Quotation for New Vehicle Develop and maintain strong customer relationships
  • Log and classify all queries, requests and actions accurately


Education

Bachelor of Commerce - Banking And Financial

Poona College
Pune, Maharashtra, India
06.2007 - 03.2008

High School Diploma -

Mahatma Phule Junior College
Maharashtra,Pune,India
06.2003 - 02.2005

Skills

Strong knowledge of payroll systems and processes, including ADP and Paycheck

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Hobbies & interests

Listening to Indian music.

Watching movies.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Team Lead

ADP India PVT LTD
05.2013 - Current

Senior Associate

State Street Syntel Services Pvt. Ltd
07.2010 - 11.2012

CUSTOMER SUPPORT EXECUTIVE

Bajaj Alliance General Insurance Company
12.2008 - 06.2010

Bachelor of Commerce - Banking And Financial

Poona College
06.2007 - 03.2008

High School Diploma -

Mahatma Phule Junior College
06.2003 - 02.2005

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Robin MahimaiClient Service Lead