Robin Rose
Elkhart
Summary
Detail-oriented administrative professional with strong communication skills and a proven ability in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management, fostering positive relationships among clients, staff, and management to drive organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administration Assistant
Myers Industries
Bristol
07.2022 - 09.2025
- Welcomed guests and coordinated lunch arrangements for meetings.
- Supported plant manager by updating reports and managing inventory accuracy.
- Inventory and ordering office suppAssisting HR with onboarding packages, creating employee badges, sending out notifications in Dayforce
- Led engagement committee initiatives to enhance employee involvement.
Sales Coordinator
AMERICAN CARGO
Elkhart
04.2020 - 02.2022
- Coordinated sales activities between departments and clients for smooth operations.
- Assisted in preparing sales proposals and presentations for potential clients.
- Managed customer inquiries and provided timely support for service issues.
- Supported reception during peak hours, ensuring smooth customer interactions.
Human Resources Generalist
Flexco
Elkhart
09.2019 - 12.2019
- Coordinated employee onboarding and orientation processes, ensuring new hires integrated smoothly into the organization.
- Facilitated training sessions to develop employee skills, contributing to overall team competency.
- Assisted recruitment efforts by screening resumes and scheduling interviews, streamlining candidate selection process.
- Conducted background checks, reference checks and employment verification.
Customer Service Parts Billing
Bennington
Elkhart
08.2012 - 09.2019
- Invoiced all parts shipments daily, coordinating with customers on invoices, statements, credits, and past due RGA parts.
- Processed warranty claims by reviewing documentation and coordinating with manufacturers.
- Sent processed invoices daily, ensuring timely billing information for customers.
- Updated UPS and freight tracking and completed orders on the company website.
- Covered reception duties by answering calls and assisting visitors during peak hours.
- Matched and entered invoices for multiple accounts payable, performed data entry, and scanned documents in Macola.
- BENNINGTON MARINE
Settling and Billing Clerk
CLASSIC TRANSPORT
04.2009 - 06.2010
- Coordinated with drivers to schedule timely deliveries of loads.
- Taking shipments from dealers and entering them into the company website to be dispatched.
- Creating customs paperwork for Canadian shipments.
- Finalized shipment process upon delivery to ensure accuracy.
- Processed payments to drivers by loading funds onto their cards for completed loads.
- Managed reimbursements for drivers' tolls and permits to ensure compliance and satisfaction.
Education
High School Diploma -
NORTHRIDGE HIGH SCHOOL
Middlebury, IN05-1998
Skills
- Administrative experience
- Executive support
- Data entry
- Order entry
- Event planning
- Customer service
- Guest services
- Human resources
- Employee relations
- Multi-line phone systems
- Phone etiquette
- Problem solving
- Critical thinking
- Teamwork
- Communication skills
- Accounting
Certification
Driver's License
Timeline
Administration Assistant
Myers Industries
07.2022 - 09.2025
Sales Coordinator
AMERICAN CARGO
04.2020 - 02.2022
Human Resources Generalist
Flexco
09.2019 - 12.2019
Customer Service Parts Billing
Bennington
08.2012 - 09.2019
Settling and Billing Clerk
CLASSIC TRANSPORT
04.2009 - 06.2010
High School Diploma -
NORTHRIDGE HIGH SCHOOL