ROBIN ROY
PURBA BARDHAMAN
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
5
5
years of professional experience
Work History
SERVICE PROVIDER
ROY GROCERY
PURBA BARDHAMAN
03.2020 - Current
- Configured network settings according to customer specifications.
- Provided training and guidance on using the company's products and services.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Ensured customer satisfaction through effective problem resolution.
- Maintained positive working relationship with fellow staff and management.
- Developed custom solutions to meet specific customer needs.
Education
HIGHER SECONDARY - ARTS
BURDWAN CMS HIGH SCHOOL
PURBA BARDHAMAN Certificate in Information Technology Application -
Burdwan Sadar Youth Computer Training Centre
PURBA BARDHAMAN Skills
- Record keeping
- Complaint handling
- Client relations
- Work orders
- Brand awareness
- Paperwork processing
- Complaint resolution
Languages
Bengali
First Language
Hindi
Advanced
C1
English
Elementary
A2
Timeline
SERVICE PROVIDER
ROY GROCERY
03.2020 - Current
HIGHER SECONDARY - ARTS
BURDWAN CMS HIGH SCHOOL
Certificate in Information Technology Application -
Burdwan Sadar Youth Computer Training Centre