Robin Sareen

• Handling Major incumbent accounts – Bharti Airtel, Vodafone Idea, BSNL/MTNL/RJIO for PAN India
• Sales & Collection Portfolio of INR 450 cr. per annum billing.
• Enhancing the Tenancies over the existing & new sites.
• Resolve complex business problems dealing with payment, Bill disputes, accounting, cash flow, contract management and reconciliation of accounts
• Responsible for Preparation of Business Reports, COO PPT & Month End Reporting of total new sites came & Billed for the month along with Collection Report
• Implementing process where ever required within guidelines of MSA (Master Sales agreement)
• Ensuring closure of Site Tickets in Tarantula from all stakeholders to ensure necessary documents update as per compliance & billing done as per Tarantula Database
• Ensuring controlled DSO (Day Sales Outstanding), with month on month reduction plan from overdue bucket
• Ensuring MIS reports on Invoicing inputs & Collections, Account Receivables, ageing circle wise & operator wise, bank collection account reconciliation

Achievements :-

• Awarded as Employee of Year for Best Performance delivered for FY 21-22
• Got top rating of Organization during Appraisal Process for FY 21-22
• Achieved 99% Collection against Billing Done for the FY 21-22 & reduced the debt to almost Zero
• Enhancing the Tenancies over sites during this period & close the long pending issues with Operators.

• Handling Major incumbent accounts – TATA Communications, NTT & PCCW Global & Other leading account Globally
• Managing the Billing of IP, Data Access & Colocation
• Sales & Collection Portfolio of INR 800 C Per annum Billing
• Maintaining good business relations with all carriers by seeking their business expectations, pricing etc
• Monitoring customer's activity in market across Globe to secure business activities
• Developed Loyal & Highly Satisfied Customer Base through Proactive Management of team customer service strategies.
• Reduced financial discrepancies to minimize threats to health and productivity of business
• Maintaining and controlling Provisions for Doubtful debts, Revenue reversal and Penalties
• Resolve complex business problems dealing with payment, Bill disputes, accounting, cash flow, contract management and reconciliation of accounts
• Ensuring controlled DSO (Day Sales Outstanding), with month on month reduction plan from overdue bucket
• Ensuring MIS reports on Invoicing inputs & Collections, Account Receivables, ageing wise & operator wise, bank collection account reconciliation daily
• Application of Collection in system.

• Handling Major incumbent accounts – Airtel, Vodafone, Idea, MTNL, HCL, Gigantic, Nextra, TTSL, TCL for Delhi NCR Circle
• Managing Billing of IP Infrastructure every month
• Collection Portfolio of INR 600 Cr. per annum Billing
• Engaging customers at circles level to ensure proper communication chain on any agreement or guide line or Escalations if required
• Researched accounts and completed due diligence to resolve collection problems
• Maintaining and controlling Provisions for Doubtful debts, Revenue reversal and Penalties
• Resolve complex business problems dealing with payment, Bill disputes, accounting, cash flow, contract management and reconciliation of accounts
• Ensuring controlled DSO (Day Sales Outstanding), with month on month reduction plan from overdue bucket
• Ensuring MIS reports on Invoicing inputs & Collections, Account Receivables, ageing circle wise & operator wise, bank collection account reconciliation daily
• Application of Collection in system.
• Established procedures for collection of past due amounts
• Successfully implemented new technologies and process automations to encourage continuous improvement
• Contacted clients with past-due payments and actively monitored payments due from clients

• Handling Major incumbent accounts –Telenor, Airtel (as Sales & Collection account Manager – Pan India)
• Sales & Collection Portfolio of INR 2400 Cr per annum
• Driving growth (Revenue & Tower Market share) by facilitating new business opportunities & renewal of Agreements
• Bringing in new site sharing on existing network of telecom sites
• Engaging customers at circles level and at corporate offices to ensure proper communication chain on any agreement or guide line or Escalations if required
• Cross functional relation management for cohesive work environment
• Implementing process where ever required within guidelines of MSA (Master Sales Agreement)
• Ensuring profitability by enhancing tenancies, regularize cash flow, reducing exposure & bad debts, DSO
• Actively involved in process related to securing Business & Collection part on Airtel-Telenor Merger & R.comm-SSTL Case.

• Front End Person to deal with more than 300 carriers worldwide in span time of 3 years at CXO Level (Billing, Collection, Contracts & Agreements, VAS, Unilateral & Bilateral Business)
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies
• Total Business Portfolio of $200M per annum
• Close monitoring the Business & quality parameters like the routes, pricing etc
• Accountable for all issues pertaining to financial (billing, collection, disputes resolution), Technical (trouble tickets follow up), legal (contracts) and administrative issues towards assigned account portfolio
• In line with Insurance Agencies to secure Global Business from shocking activities in market
• Checking credit rating of companies & assign Credit Limits on the basis of net worth of company
• Analysis the trend of the market & business in a competitive market as per the management needs & update it to management
• Monitoring customer's activity in market across Globe to secure business activities
• Traffic Capacity Management for Carrier's. (Inbound & Outbound).

• Worked with the company during 1st Year in Government & Enterprise Sales Vertical with a product line of MPLS VPN, Internet Bandwidth, Leaseline, Video Conferencing Solutions, Wireline & Wireless services, Data Center & Infrastructure Business
• 
  
• HARTRON, DIT Shimla, PSPCL & Western Command, Mrs Bector, Oswal, Kapsons, Liberty, Varun Beverages, Nahar & 100 more customers
• Total Portfolio of INR 200 cr pa
• Accountable for all issues in domain of financial (billing, collection, disputes resolution), Technical (trouble tickets follow up), legal (contracts) and administrative issues towards assigned account portfolio
• Coordinate with KAM/BD/Billing/Collections team in Sales & Business Process.