Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Robin Skaria

Hyderabad

Summary

Dynamic ERP(SYSPRO) Consultant with a proven track record at ASAA Solutions LLC, specializing in MS SQL and data-driven reporting. Expert in automating processes and enhancing operational workflows, I excel in requirements gathering and stakeholder collaboration, delivering impactful solutions that streamline business operations and improve user satisfaction.

Overview

4
4
years of professional experience

Work History

ERP Consultant (SYSPRO)

ASAA Solutions LLC
10.2023 - Current
  • Delivers comprehensive ERP support to clients such as CR Home USA and Graham Field Health Products by resolving technical and functional tickets through JIRA and ZOHO Desk, supporting system uptime and user satisfaction.
  • Develops and implements SYSPRO ERP customizations, including adding custom panes to modules and creating dynamic list views to provide insightful data on sales orders and purchase orders.
  • Automated critical business processes, such as dispatching and invoicing, by creating SQL triggers and custom automations within SYSPRO using VBScript.
  • Successfully created and deployed an automation for Graham Field to efficiently release backorders in SYSPRO and creating dispatches for their Amazon online orders, streamlining their e-commerce fulfillment.
  • Provides dedicated IT support for CR Home USA with Dash DDX document organizer and Medius Accounts Payable Automation.
  • Designs, develops, and deploys customized business documents (e.g., invoices, dispatch notes) for Graham Field using Bottomline Transform, enhancing their operational workflows.
  • Collaborates with clients and stakeholders to understand requirements, building customized dashboards and generating reports (Inventory aging, open work orders, etc.) in SYSPRO using SQL and SAP Crystal Reports to support data-driven decision-making.

Business Operations Specialist

Amazon Development Centre, India
03.2022 - 10.2023
  • Performed technical and business analysis by automating data allocation using Python data frames, improving process efficiency.
  • Leveraged Qualtrics to design and implement feedback mechanisms, gathering insights from sellers across multiple marketplaces to inform product improvement strategies.
  • Conducted pre-post analysis in collaboration with diverse stakeholder groups to assess the impact of system updates and product changes.
  • Authored Standard Operating Procedures (SOPs) for audit mechanisms, defining processes and standards to increase quality and better comprehend issues from contact analysis.
  • Performed in-depth analysis on irrelevant attributes in seller listing processes, creating tickets for concerned teams, which contributed to reducing negative seller experiences.
  • Conducted regular deep-dive analyses to identify and highlight issues on the listing tool caused by metadata migration, providing technical insights to relevant teams.
  • Analyzed seller contacts to identify root causes of errors on the listing tool, translating findings into actionable product improvements and communicating effectively with stakeholders.
  • Environment: Hubble, SQL, JIRA, Qualtrics XM.

ML Data Associate

Amazon Development Centre, India
09.2018 - 03.2019
  • Provided high-quality tagged data using internal tools, adhering to established guidelines to meet key performance indicators for AI development.
  • Curated data integral to the development of Alexa AI's automatic speech recognition capabilities.

Education

Bachelor's - Electronics and Communications Engineering

GITAM University
Hyderabad, India

Skills

  • MS SQL and Python
  • SAP Crystal Reports
  • VBScript, Excel and Power Pivots
  • Requirements gathering
  • Technical specifications
  • Data-driven reporting
  • Dashboard creation
  • Pre- and post-analysis
  • ERP systems
  • CRM solutions
  • Financial systems
  • Atlassian JIRA and ClickUp

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Telugu
Intermediate (B1)
B1
Hin
Intermediate (B1)
B1

Timeline

ERP Consultant (SYSPRO)

ASAA Solutions LLC
10.2023 - Current

Business Operations Specialist

Amazon Development Centre, India
03.2022 - 10.2023

ML Data Associate

Amazon Development Centre, India
09.2018 - 03.2019

Bachelor's - Electronics and Communications Engineering

GITAM University

Similar Profiles

CREATE PROFILE
Robin Skaria