Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Robin John

Bangalore

Summary

Experienced AI/ML leader with 15+ years in AI and analytics. Proven track record leading teams to create scalable AI solutions meeting business objectives. Skilled in team management, mentoring, innovation, and scaling high-quality AI products. Holds an MBA from the Indian Institute of Management Bangalore.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of AI - International Personal Care and Enterprise Markets

Kimberly Clark (K-C)
01.2025 - Current
  • Responsible for AI/Generative AI products & delivery for $5.7B P&L.
  • Building & scaling newly formed member segment AI teams.
  • Key products include AI Generated Content (AIGC) (strategy & implementation), Generative AI self-service adoption and strategic pricing.

Lead Product Manager - GenAI

Kimberly Clark (K-C)
01.2022 - 12.2024
  • Responsible for K-C's internal GenAI platform (Retrieval Augmented Generation/RAG-based) and the products that leverage it.
  • Lead team of ~20 (product owners, data scientists, engineers and full stack dev) to deliver multiple GenAI products.
  • My responsibility included identifying use-cases, developing roadmap, ROI, exploration, build, scaling and adoption.
  • Key products include: (1) GenAI chatbot for manufacturing for 25k mill workers, ~10k documents ingested, (2) GenAI-based source to pay bot (regarding PO and invoices) for suppliers for 27 markets & 7 languages, (3) Gen AI assistant for consumer research; enables Q&A into 10+ years of data(Cumulative savings of ~$2M pa).
  • Managed engineering and product resources, including budget allocation, staffing, and resource planning.
  • Key platform capabilities/modules include Knowledge search, chat engine, structured data understanding, intent recognition, citations, multi-lingual capabilities, recency weightage, image recognition and LLM Ops.
  • Stack: OpenAI | Microsoft Azure | Multiple azure services | Langgraph | React | Node | Python

Artificial Intelligence Strategist

Kimberly Clark (K-C)
09.2021 - 12.2022
  • Strategic Advisor to APAC CIO for AI/ML, building business cases and leading a team to deliver AI/ML initiatives.
  • Conceptualized and delivered algorithmic-promotions-based forecasts for e-commerce, increasing accuracy from
  • Voice of customer analysis by analyzing reviews: Topic Modelling + sentiment analysis + correlation with sales. Improved forecasting accuracy by ~4% + feedback to marketers. Developed pilot + helped product scale.
  • AI Strategy lead for improving salesman productivity in APAC with recommendations(ALS/FPG) engine (~4% sales uplift enabled).
  • Led a team to develop optimization model to estimate competitor market share across channels leveraging Nielsen data.
  • Stack: Microsoft Azure | Snowflake | Multiple ML models in Python | PowerBI

Data Science Lead

Telstra
01.2017 - 12.2021
  • Intrapreneurial role to develop, maintain, and deliver AI/ML use-cases in Sales domain for B2B for Telstra Enterprise.
  • Opportunity-level win forecast for sales opportunities: >50% improvement in accuracy vs old methodology.
  • Leveraged forecasts to develop dashboards for sales leaders, enhancing visibility into sales performance and potential issues.
  • Revenue forecast MVP: 18 month rolling revenue forecast for annuity-based products based on current sales pipeline, revenue run-rates, expected churn, expected credits and rebates etc.
  • Stack: Salesforce Einstein Discovery | Python | Multiple ML models in Python

Manager, Strategy

Telstra
04.2016 - 12.2017
  • Led a team in market basket analysis to identify product bundles and cross-sell opportunities for Telstra’s international B2B P&L.
  • Industry whitespace analytics: Led a team to identify growth industries/domains based on customer spend, customer revenues, revenue CAGR, product spread etc., to help grow newly formed Network Applications and Services grow by 14.3% in 2017.

Senior Consultant/Consultant, Strategy and Operations

Monitor Deloitte
07.2012 - 03.2016
  • Brokerage Cost Analytics for an investment bank(trading): Led 6 analysts to implement savings framework (Savings ~$1M GBP).
  • Product diffusion modelling for tablets category for a global electronics manufacturer; modeled new adoption and replacement.
  • Program management for Indian Telco; Led cross-functional planning and product rollout for cloud-based first of its kind product.
  • Financial Transformation for a data center: Managed system readiness to support upgrade to a Real Estate Investment Trust.
  • Program Management for an oil company: PM for transition of 70+ engineering applications in post-divestiture transformation.
  • IP strategy for a Top 3 pharma in the US: Conceptualized a custom-built IP asset tracking system optimized for M&A events.

R&D Engineer

Synopsys Inc.
07.2007 - 06.2010
  • R&D Engineer working on VLSI algorithms for development of IC Compiler, for physical design/layout optimization for chips.
  • Automated testing frameworks, increasing efficiency by 40%.

Education

MBA - Strategy

Indian Institute of Management Bangalore
Bangalore
01.2012

Bachelor of Science - Electronics & Communication

National Institute of Technology Calicut
Calicut
05.2007

Skills

  • AI & Machine Learning Strategy
  • People Leadership & Team Management
  • AI Product Management
  • Stakeholder Engagement & Communication
  • Functional & Technical Expertise in AI/ML
  • Generative AI
  • Decision Science
  • Problem-solving

Certification

  • Standout 3AI Thought Leader
  • NTSE Scholar
  • Member of MENSA
  • Microsoft Certified Data Scientist Associate
  • Deep Learning Specialization by DeepLearning.AI & Coursera

Affiliations

  • Standout 3AI Thought Leader
  • Member of MENSA

Timeline

Head of AI - International Personal Care and Enterprise Markets

Kimberly Clark (K-C)
01.2025 - Current

Lead Product Manager - GenAI

Kimberly Clark (K-C)
01.2022 - 12.2024

Artificial Intelligence Strategist

Kimberly Clark (K-C)
09.2021 - 12.2022

Data Science Lead

Telstra
01.2017 - 12.2021

Manager, Strategy

Telstra
04.2016 - 12.2017

Senior Consultant/Consultant, Strategy and Operations

Monitor Deloitte
07.2012 - 03.2016

R&D Engineer

Synopsys Inc.
07.2007 - 06.2010

MBA - Strategy

Indian Institute of Management Bangalore

Bachelor of Science - Electronics & Communication

National Institute of Technology Calicut

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