Summary
Overview
Work History
Education
Skills
References
Timeline
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Robin Kapadiya

Robin Kapadiya

Ahmedabad

Summary

Results-driven professional with 5 years of experience in sales and operations. Adept at developing and implementing strategic initiatives to drive revenue growth and streamline operational processes. Notable contributions to reputable brands such as Porter, Spinny, Cars24, and Kia Motors India Limited. Proven ability to lead cross-functional teams, optimize supply chain efficiency, and enhance customer satisfaction. Exceptional communication and negotiation skills coupled with a strong analytical mindset, contributing to the achievement of organizational objectives.

Overview

5
5
years of professional experience

Work History

Manager

Porter
Ahmedabad
03.2022 - Current
  • Led the 2-wheeler category business in Ahmedabad, achieved a significant increase in CM from 6.39% to 12.18%, and successfully grew revenue from 75 lacs to 5 crores within 24 months
  • Successfully met monthly orders & revenue targets through effective planning and execution
  • Established monthly goals, communicated priorities to staff, and closely tracked progress to achieve success
  • Led monthly staff meetings for team to communicate updates, process improvements and shifting business priorities
  • Developed and implemented strategic offline marketing plans to acquire new customers & partners resulting in increased business
  • Implemented innovative strategies to improve customer & partner acquisition and retention
  • Planned and executed Below the Line (BTL) and Above the Line (ATL) activities with a focus on return on investment (ROI)
  • Lead supply team to enhance fulfillment rates
  • Designed a data-driven incentive plan to improve order fulfillment
  • Bridged demand & supply gap for 100% adherence, boosting profits
  • Worked with the product team to increase product adoption
  • Design SOP and monthly incentive structure for different processes and team.
  • Analyzed business performance data and forecasted business results for upper management.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Senior Relationship Manager

KiaSpinny
Ahmedabad
09.2021 - 02.2022
  • Developing and managing new and existing clients
  • Supervise the inspection process to ensure that all acquired cars meet Spinny's quality standards
  • Collaborate with technicians and refurbishment teams to address any necessary repairs or improvements
  • Maintain an organized and efficient inventory of used cars
  • Monitor stock levels, analyze market trends, and adjust inventory accordingly
  • Develop pricing strategies based on market analysis, demand, and the condition of the used cars
  • Stay informed about industry pricing trends and competitor activities
  • Oversee the sales process, ensuring a positive and transparent experience for customers
  • Manage a team of professionals, including sales representatives, technicians, and administrative staff
  • Provide leadership, guidance, and support to ensure team performance and achievement of goals
  • Maintain accurate records and documentation for all transactions
  • Generate reports of sales and provide insights to improve processes and efficiency.

Team Leader

Cars24
Ahmedabad
02.2021 - 09.2021
  • Developing and managing new and existing clients
  • Establish and maintain an efficient relationship with clients
  • Help Account Managers to get the client on board
  • Lead by example and motivate the team members to achieve the assigned targets
  • Being actively involved in business planning and monitoring performance
  • Do weekly and monthly reviews with the central leadership team and share overall performance reports with them.

Kia Experience Consultant

Spinny'sSupernova Kia
Ahmedabad
02.2020 - 01.2021
  • Selling new cars as well as finance-related products
  • Meeting customers face to face and holding sales discussions with them
  • Representing the company at events and demonstrations
  • Negotiating the terms of sales agreements and closing deals
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions
  • Collaborated with team members to achieve target results
  • Understanding the competition and developing plans to improve our services to clients.

Sales Consultant

Planet Hyundai
Ahmedabad
01.2019 - 02.2020
  • Educate customers on the features, options, and range of make and models of vehicles to assist them in making a purchase that fits their needs and budget
  • Demonstrating vehicles to customers including taking them for test drives
  • Follow up on inquiries to ensure customers have all the information they need to make an informed purchase
  • Develop relationships with potential customers which has led to an increase in sales
  • Prepared quotes with accurate and competitive pricing to drive conversion
  • Shared comprehensive brand and product knowledge to maximize sales
  • Executed complete sales cycle process, from prospecting through to contract negotiations and closing
  • Participated in sales training and workshops to amplify skills and leverage productivity.

Education

Bachelor of Engineering - Mechanical Engineering

ADITYA SILVER OAK INSTITUTE OF TECHNOLOGY
Ahmedabad
01-2021

HSC with Science Stream -

Gujarat Board - Ahmedabad
01-2017

SSC -

Gujarat Board - Ahmedabad
01-2014

Skills

  • B2B sales
  • Client relationship management
  • Strategic planning
  • Data analysis
  • Profit and loss management
  • Operations management
  • Marketing
  • Vendor management
  • Interpersonal communication
  • Project management
  • Cross-Functional Teamwork

References

References available upon request.

Timeline

Manager

Porter
03.2022 - Current

Senior Relationship Manager

KiaSpinny
09.2021 - 02.2022

Team Leader

Cars24
02.2021 - 09.2021

Kia Experience Consultant

Spinny'sSupernova Kia
02.2020 - 01.2021

Sales Consultant

Planet Hyundai
01.2019 - 02.2020

Bachelor of Engineering - Mechanical Engineering

ADITYA SILVER OAK INSTITUTE OF TECHNOLOGY

HSC with Science Stream -

Gujarat Board - Ahmedabad

SSC -

Gujarat Board - Ahmedabad

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