Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROBINSON S

09, DURAI SAMY NAGAR, PALLAPATTI,SALEM

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

11
11
years of professional experience

Work History

Service Manager

VERONICA ENTERPRISES PANASONIC AUTHORIZED SERVICE CENTRE
SALEM
12.2022 - Current
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Trained new employees on the use of customer relationship management software systems.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Maintained Company Expecting KPI parameters
  • Creating Good Relationship From Customer to Company
  • Built new manpower Respective Areas.
  • Team Motivation and Gear UP

Area Sales Manager

YUTIKA NATURALS INDIA PVT LTD
SALEM
01.2021 - 11.2022
  • Planned, developed and implemented sales strategies in an assigned region.
  • Conducted market research to identify customer needs and trends.
  • Developed pricing policies and negotiated contracts with customers.
  • Managed a team of sales representatives in order to achieve maximum results.
  • Area covered Salem,Namakal, Dharmapuri, krishnagiri, Hosur

Authorized Channel Partner- ANUGRAHA AGENCY

VODAFONE INDIA PRIVATE LIMITED
SALEM
02.2016 - 06.2020
  • Doing post paid business with 20 members of team
  • Handling the sales Team,Front office Executive, Collection Executives and Installation Technicians
  • Earning Money Depends Upon the post paid sales
  • Montly Turn over >2 laksh

FIRM NAME : ANUGRAHA AGENCY

25 CHINA THIRUPATHI,

SALEM-636009

SERVICE TAX NO : BVKPR9481A0000214

Sales Team Leader

TATA TELE SERVICES LIMITED
SALEM
01.2014 - 12.2015
  • Coached sales team members on best practices for customer interactions.
  • Developed and implemented strategies to increase sales performance.
  • Monitored daily sales activities and provided feedback to team members.
  • Created incentives programs to motivate employees to reach their targets.
  • Resolved customer complaints promptly and efficiently.
  • Assisted with hiring new sales personnel as needed.
  • Conducted regular meetings with team members to review goals and objectives.
  • Analyzed sales data and generated reports for management review.

Education

High School Diploma -

CSI POLYTECHNIC COLLEGE
SALEM
04-2007

Skills

  • Goal Setting
  • Employee Training and Development
  • FLUENT IN Tamil and English
  • Multiple Priorities Management
  • Customer Service
  • Service Quality Management

Timeline

Service Manager

VERONICA ENTERPRISES PANASONIC AUTHORIZED SERVICE CENTRE
12.2022 - Current

Area Sales Manager

YUTIKA NATURALS INDIA PVT LTD
01.2021 - 11.2022

Authorized Channel Partner- ANUGRAHA AGENCY

VODAFONE INDIA PRIVATE LIMITED
02.2016 - 06.2020

Sales Team Leader

TATA TELE SERVICES LIMITED
01.2014 - 12.2015

High School Diploma -

CSI POLYTECHNIC COLLEGE
ROBINSON S