Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
Work History
Service Manager
VERONICA ENTERPRISES PANASONIC AUTHORIZED SERVICE CENTRE
SALEM
12.2022 - Current
Managed service staff to ensure customer satisfaction and compliance with company policies.
Developed and maintained relationships with customers, vendors, and suppliers.
Trained new employees on the use of customer relationship management software systems.
Maintained accurate records of all service requests, including resolution times and costs incurred.
Maintained Company Expecting KPI parameters
Creating Good Relationship From Customer to Company
Built new manpower Respective Areas.
Team Motivation and Gear UP
Area Sales Manager
YUTIKA NATURALS INDIA PVT LTD
SALEM
01.2021 - 11.2022
Planned, developed and implemented sales strategies in an assigned region.
Conducted market research to identify customer needs and trends.
Developed pricing policies and negotiated contracts with customers.
Managed a team of sales representatives in order to achieve maximum results.
Area covered Salem,Namakal, Dharmapuri, krishnagiri, Hosur
Authorized Channel Partner- ANUGRAHA AGENCY
VODAFONE INDIA PRIVATE LIMITED
SALEM
02.2016 - 06.2020
Doing post paid business with 20 members of team
Handling the sales Team,Front office Executive, Collection Executives and Installation Technicians
Earning Money Depends Upon the post paid sales
Montly Turn over >2 laksh
FIRM NAME : ANUGRAHA AGENCY
25 CHINA THIRUPATHI,
SALEM-636009
SERVICE TAX NO : BVKPR9481A0000214
Sales Team Leader
TATA TELE SERVICES LIMITED
SALEM
01.2014 - 12.2015
Coached sales team members on best practices for customer interactions.
Developed and implemented strategies to increase sales performance.
Monitored daily sales activities and provided feedback to team members.
Created incentives programs to motivate employees to reach their targets.
Resolved customer complaints promptly and efficiently.
Assisted with hiring new sales personnel as needed.
Conducted regular meetings with team members to review goals and objectives.
Analyzed sales data and generated reports for management review.
Education
High School Diploma -
CSI POLYTECHNIC COLLEGE
SALEM
04-2007
Skills
Goal Setting
Employee Training and Development
FLUENT IN Tamil and English
Multiple Priorities Management
Customer Service
Service Quality Management
Timeline
Service Manager
VERONICA ENTERPRISES PANASONIC AUTHORIZED SERVICE CENTRE
12.2022 - Current
Area Sales Manager
YUTIKA NATURALS INDIA PVT LTD
01.2021 - 11.2022
Authorized Channel Partner- ANUGRAHA AGENCY
VODAFONE INDIA PRIVATE LIMITED
02.2016 - 06.2020
Sales Team Leader
TATA TELE SERVICES LIMITED
01.2014 - 12.2015
High School Diploma -
CSI POLYTECHNIC COLLEGE
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